At a Glance
- Tasks: Assist customers with housing and repair inquiries, ensuring excellent service.
- Company: Family-owned business that values its staff and promotes from within.
- Benefits: Career progression opportunities, supportive environment, and competitive pay.
- Other info: Join a dynamic team dedicated to social housing solutions.
- Why this job: Shape your career while making a difference in the community.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
About Gilmartins: Gilmartins is a family owned and run business; our staff are valued and our ethos is to promote from within. Where your career progresses with us is shaped by your own ambition, personal drive, performance and skills - it's all in your hands!
We work in social housing and provide reactive repairs for local authorities and housing associations.
The Role: We are looking to recruit an experienced Customer Relations Advisor.
Customer Relations Advisor - Housing & Repairs in Dunstable employer: United Cerebral Palsy of Georgia
Gilmartins is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work culture where ambition and personal drive are rewarded. As a family-owned business in the social housing sector, we provide meaningful opportunities for career advancement and development, ensuring that your contributions directly impact the community we serve. Join us in a role that not only offers competitive benefits but also fosters a sense of belonging and purpose in making a difference.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Relations Advisor - Housing & Repairs in Dunstable
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Gilmartins on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching common questions for Customer Relations Advisors. Think about how your skills align with Gilmartins' ethos of promoting from within.
✨Tip Number 3
Show your passion for social housing! Be ready to discuss why you want to work in this sector and how you can contribute to Gilmartins' mission.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Gilmartins family.
We think you need these skills to ace Customer Relations Advisor - Housing & Repairs in Dunstable
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see that you genuinely care about customer relations and making a difference in housing and repairs.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight relevant experience and skills that align with what we’re looking for. This shows us you’ve done your homework and are serious about joining our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to the facts about why you’d be a great fit for us.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Company Inside Out
Before your interview, take some time to research Gilmartins. Understand their values, mission, and the specific services they provide in social housing. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Showcase Your Customer Service Skills
As a Customer Relations Advisor, your ability to handle queries and resolve issues is crucial. Prepare examples from your past experiences where you've successfully managed customer interactions, especially in challenging situations. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Problem-Solving Abilities
In the housing and repairs sector, quick thinking and effective problem-solving are key. Think of scenarios where you've had to think on your feet or come up with creative solutions. Be ready to discuss these during your interview to highlight your proactive approach.
✨Ask Insightful Questions
At the end of the interview, when given the chance, ask questions that reflect your interest in the role and the company. Inquire about their career progression opportunities or how they support staff development. This shows that you're not just looking for a job, but a place to grow your career.
