At a Glance
- Tasks: Lead a team to deliver top-notch housing and neighbourhood services.
- Company: Purpose-driven housing organisation focused on community improvement.
- Benefits: Competitive salary, generous leave, hybrid work, and career growth opportunities.
- Other info: Join a collaborative environment with a focus on continuous improvement.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in housing management and strong leadership abilities required.
The predicted salary is between 42500 - 42500 £ per year.
Your new company: This is an exciting opportunity to join a well-established and purpose-driven housing organisation committed to delivering high-quality neighbourhood services and improving the lives of its customers. With a strong focus on collaboration, respect, and continuous improvement, the organisation works closely with local partners to create safe, sustainable communities.
Your new role: As Localities Team Manager, you will lead and develop a team responsible for delivering responsive, customer-focused housing and neighbourhood services. Managing Neighbourhood Coordinators and Enforcement Case Coordinators, you will ensure the effective handling of tenancy management, safeguarding, and complex casework. You will play a key role in overseeing operational performance, supporting service delivery, and providing expert guidance on tenancy enforcement, anti-social behaviour, and safeguarding matters. Working closely with senior leadership, you will also contribute to service transformation, helping to implement new processes and drive continuous improvement.
The role will involve:
- Leading, motivating, and developing a high-performing team.
- Managing complex and sensitive casework, including safeguarding concerns.
- Building strong partnerships with external agencies such as the police, social care, and health services.
- Representing the organisation at multi-agency meetings and deputising for senior management when required.
- Driving service improvements through data analysis, feedback, and process redesign.
- Ensuring consistent application of policies, procedures, and service standards.
What you'll need to succeed: To be successful in this role, you will bring strong experience within housing, neighbourhood management, or a related field, alongside proven leadership capability. You will also demonstrate:
- Sound knowledge of housing legislation, tenancy management, ASB, and safeguarding.
- Experience managing and developing staff, including performance management.
- Strong partnership working skills with statutory and voluntary agencies.
- Excellent communication, problem-solving, and decision-making abilities.
- The ability to manage complex workloads and competing priorities.
- A proactive, customer-focused mindset with a drive for continuous improvement.
- Confidence using housing management systems and performance data.
What you'll get in return: 42,500 annual salary, generous annual leave entitlement, employer pension contributions + additional benefits, hybrid working arrangements, strong focus on professional development and career progression, the chance to lead a motivated team and shape service delivery.
Neighbourhood Services Team Manager. Job in Dudley LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a purpose-driven housing organisation in Dudley that prioritises collaboration, respect, and continuous improvement. As a Neighbourhood Services Team Manager, you will lead a dedicated team focused on enhancing community safety and sustainability while enjoying generous benefits, hybrid working arrangements, and ample opportunities for professional development and career progression.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Neighbourhood Services Team Manager. Job in Dudley LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the housing and neighbourhood services sector. Attend local events or join online forums where you can connect with others. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their values, recent projects, and challenges they face. This will help you tailor your responses and show that you're genuinely interested in making a difference.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've motivated teams or handled complex casework. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Neighbourhood Services Team Manager. Job in Dudley LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in housing and neighbourhood management. We want to see how your skills align with the role of Neighbourhood Services Team Manager, so don’t hold back on showcasing your leadership capabilities!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to manage complex casework and improve service delivery. We love seeing quantifiable results, so if you’ve driven improvements or led successful projects, make sure to include those!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it gives you a chance to explore more about our organisation and values.
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on housing legislation, tenancy management, and safeguarding. The interviewers will likely ask you specific questions about these areas, so being well-versed will show that you're serious about the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed teams in the past. Think about challenges you've faced and how you motivated your team to overcome them. This will demonstrate your capability as a Localities Team Manager.
✨Build on Partnerships
Be ready to discuss your experience working with external agencies like the police or social care. Highlight any successful collaborations and how they improved service delivery. This shows you understand the importance of partnership working in this role.
✨Data-Driven Mindset
Familiarise yourself with how data analysis can drive service improvements. Be prepared to talk about how you've used performance data in the past to make informed decisions and enhance service delivery. This will align with their focus on continuous improvement.
