At a Glance
- Tasks: Manage school travel enquiries and provide exceptional service from start to finish.
- Company: Leading specialist travel company passionate about inspiring educational trips.
- Benefits: £30k salary plus commission, hybrid working, and generous staff benefits.
- Other info: Enjoy discounted travel, health plans, gym memberships, and fun social events.
- Why this job: Make a real impact by helping schools create unforgettable learning experiences.
- Qualifications: Experience in travel sales or teaching geography/humanities with strong communication skills.
The predicted salary is between 30000 - 30000 £ per year.
This leading specialist travel company is passionate about providing meaningful, inspiring and innovative holidays & educational trips to a range of destinations chosen by their team of experts who have first-hand, in-depth product knowledge. They now have a vacancy for a School Travel Specialist to deal with travel enquiries received over the phone and by email from schools and manage the enquiry from start to finish, providing exceptional service throughout.
Role of School Travel Specialist:
- Deal with enquiries and handle reservations over the phone, email and occasionally in person, providing comprehensive destination advice and aiming to upsell and achieve revenue targets.
- Work with teachers to ensure the school groups receive the full benefit of learning outside of the classroom and maximising the educational aspect of the destination, specialising in geography or language trips.
- Respond to correspondence to manage enquiries and deal with any issues arising.
- Regular quote follow up to maximise sales conversion.
- Deliver destination/product presentations to schools in person and/or virtually, out of hours if required.
- Produce accurate quotes, confirmations and invoices.
- Provide cover on the emergency phone rota.
Experience required for School Travel Specialist:
- Proven travel sales experience preferably within tour operations/educational travel OR as a teacher of geography or humanities.
- Flexible approach with an ability to thrive in a busy, fast-paced role, effectively managing and prioritising workload.
- Excellent attention to detail and accuracy with strong numerical ability.
- Strong interpersonal and communication skills with excellent teamwork.
- Exceptional customer service focus.
- Able to demonstrate influencing and negotiating skills.
- Excellent spoken and written English.
- Practical experience using Microsoft Word, Excel and Outlook.
Additional Information for School Travel Specialist:
- Salary 30k plus commission or circa 2.5k to 3k p/a.
- Hybrid office/home based role, 2 days in the office Monday to Friday 9 to 5.
- Out of hours phone cover on a rota basis - 2 to 3 times per year.
- Range of staff benefits including discounted travel, health cash plan, subsidised gym membership, wide range of well-being initiatives & social events.
School Travel Specialist. Job in Dorking LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As a leading specialist travel company based in Dorking, we pride ourselves on fostering a vibrant work culture that values passion and innovation in creating meaningful educational experiences. Our School Travel Specialists enjoy a hybrid working model, competitive salary with commission, and a comprehensive benefits package that includes discounted travel and wellness initiatives, all while being part of a supportive team dedicated to inspiring young minds through travel.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land School Travel Specialist. Job in Dorking LilyLifestyle Jobs
✨Tip Number 1
Get to know the company inside out! Research their travel offerings and understand what makes them unique. This will help you tailor your conversations and show genuine interest when you reach out.
✨Tip Number 2
Practice your phone skills! Since you'll be dealing with enquiries over the phone, it’s crucial to sound confident and friendly. Try role-playing with a friend to get comfortable with handling different types of questions.
✨Tip Number 3
Show off your passion for travel! When you chat with potential employers, share your own travel experiences and how they’ve shaped your understanding of educational trips. It’ll make you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to follow up! After any conversation or interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace School Travel Specialist. Job in Dorking LilyLifestyle Jobs
Some tips for your application 🫡
Show Your Passion for Travel:When writing your application, let your enthusiasm for travel shine through! Share any personal experiences or insights that relate to the role of a School Travel Specialist. We want to see how your passion aligns with our mission of providing meaningful educational trips.
Tailor Your Application:Make sure to customise your CV and cover letter for this specific role. Highlight your relevant experience in travel sales or education, and demonstrate how your skills can help us deliver exceptional service to schools. A tailored application shows us you’re serious about joining our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that make it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our company culture.
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Destinations
Make sure you research the destinations the company offers. Familiarise yourself with the educational aspects of these trips, especially if they focus on geography or languages. This will help you provide insightful advice during the interview and show your passion for the role.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experience, particularly in travel or education. Think of specific examples where you successfully upsold a product or handled a challenging customer situation. This will demonstrate your ability to meet revenue targets and provide exceptional service.
✨Practice Your Communication
Since the role involves dealing with schools and teachers, practice articulating your thoughts clearly and confidently. You might even want to simulate a phone call or email exchange to showcase your interpersonal skills and professionalism during the interview.
✨Highlight Your Teamwork Experience
Be ready to talk about how you've worked effectively in a team before. The company values strong teamwork, so share examples of how you collaborated with others to achieve a common goal, especially in a fast-paced environment.
