At a Glance
- Tasks: Manage travel enquiries and create inspiring educational trips for schools.
- Company: Leading specialist travel company passionate about meaningful experiences.
- Benefits: Competitive salary, commission, hybrid working, and generous perks.
- Other info: Enjoy a dynamic role with opportunities for personal and professional growth.
- Why this job: Make a difference in students' lives through unforgettable travel experiences.
- Qualifications: Experience in travel sales or teaching geography/humanities required.
The predicted salary is between 30000 - 33000 £ per year.
This leading specialist travel company is passionate about providing meaningful, inspiring and innovative holidays & educational trips to a range of destinations chosen by their team of experts who have first-hand, in-depth product knowledge. They now have a vacancy for a School Travel Specialist to deal with travel enquiries received over the phone and by email from schools and manage the enquiry from start to finish, providing exceptional service throughout.
Role of School Travel Specialist:
- Deal with enquiries and handle reservations over the phone, email and occasionally in person, providing comprehensive destination advice and aiming to upsell and achieve revenue targets.
- Work with teachers to ensure the school groups receive the full benefit of learning outside of the classroom and maximising the educational aspect of the destination, specialising in geography or language trips.
- Respond to correspondence to manage enquiries and deal with any issues arising.
- Regular quote follow up to maximise sales conversion.
- Deliver destination/product presentations to schools in person and/or virtually, out of hours if required.
- Produce accurate quotes, confirmations and invoices.
- Provide cover on the emergency phone rota.
Experience required for School Travel Specialist:
- Proven travel sales experience preferably within tour operations/educational travel OR as a teacher of geography or humanities.
- Flexible approach with an ability to thrive in a busy, fast-paced role, effectively managing and prioritising workload.
- Excellent attention to detail and accuracy with strong numerical ability.
- Strong interpersonal and communication skills with excellent teamwork.
- Exceptional customer service focus.
- Able to demonstrate influencing and negotiating skills.
- Excellent spoken and written English.
- Practical experience using Microsoft Word, Excel and Outlook.
Additional Information for School Travel Specialist:
- Salary 30k plus commission or circa 2.5k to 3k p/a.
- Hybrid office/home based role, 2 days in the office Monday to Friday 9 to 5.
- Out of hours phone cover on a rota basis - 2 to 3 times per year.
- Range of staff benefits including discounted travel, health cash plan, subsidised gym membership, wide range of well-being initiatives & social events.
Educational Travel Consultant. Job in Dorking LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As a leading specialist travel company based in Dorking, we pride ourselves on fostering a vibrant and supportive work culture that values innovation and teamwork. Our Educational Travel Consultants enjoy a hybrid working model, competitive salary with commission, and a range of generous benefits including discounted travel and wellness initiatives, all while making a meaningful impact on students' educational experiences. Join us to grow your career in a dynamic environment where your passion for travel and education can truly shine.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Educational Travel Consultant. Job in Dorking LilyLifestyle Jobs
✨Tip Number 1
Get to know the company inside out! Research their travel offerings and understand what makes them unique. This will help you tailor your conversations and show genuine interest when you connect with them.
✨Tip Number 2
Practice your phone skills! Since you'll be handling enquiries over the phone, it’s crucial to sound confident and friendly. Try role-playing with a friend to get comfortable with answering questions and upselling.
✨Tip Number 3
Show off your passion for education and travel! When chatting with potential employers, share your own experiences or ideas about educational trips. This will demonstrate your enthusiasm and understanding of the role.
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it’s an interview or a casual chat, send a quick thank-you email. It keeps you on their radar and shows your commitment to landing the job.
We think you need these skills to ace Educational Travel Consultant. Job in Dorking LilyLifestyle Jobs
Some tips for your application 🫡
Show Your Passion for Travel:When writing your application, let your enthusiasm for educational travel shine through. Share any personal experiences or insights that highlight why you’re excited about helping schools create memorable trips.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with the role of a School Travel Specialist.
Highlight Your Customer Service Skills:Since exceptional customer service is key in this role, be sure to include examples of how you've gone above and beyond for clients in previous jobs. This will show us you can handle enquiries with care and professionalism.
Keep It Clear and Concise:While we love a good story, make sure your application is easy to read and straight to the point. Use clear language and bullet points where necessary to make your skills and experiences stand out.
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Destinations
Make sure you research the destinations you'll be discussing during the interview. Familiarise yourself with the educational aspects of these locations, as well as any unique experiences they offer. This will show your passion for the role and help you provide insightful answers.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experience, especially in travel or education. Think of specific examples where you've successfully upsold a product or handled a challenging customer situation. This will demonstrate your ability to meet revenue targets and provide exceptional service.
✨Practice Your Communication
Since this role involves a lot of communication with schools and teachers, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend, focusing on how you would handle enquiries and present destination information.
✨Highlight Your Teamwork
Be ready to share examples of how you've worked effectively in a team. This could include collaborating on projects or supporting colleagues during busy periods. Emphasising your interpersonal skills will show that you're a great fit for their team-oriented environment.
