At a Glance
- Tasks: Lead warehouse and logistics operations, ensuring safety and efficiency in product handling.
- Company: Join a leading international manufacturing and supply chain business in Liverpool.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Opportunity to work with a large team and drive operational excellence.
- Why this job: Make a real impact in a fast-paced, innovative setting with a focus on continuous improvement.
- Qualifications: Proven experience in warehouse management and strong leadership skills required.
The predicted salary is between 45000 - 55000 £ per year.
Location: Liverpool
Job Type: Full-time Permanent
About the Company
Our client is a leading international manufacturing and supply chain business specialising in the production and distribution of fluid-based products for industrial markets worldwide. Operating within a highly regulated environment, we are committed to delivering exceptional service, operational excellence, and continuous improvement across our logistics and warehousing operations. Due to continued growth and transformation, we are looking for an experienced Despatch & Warehouse Manager to lead our Liverpool-based operation.
The Role
Reporting to the Plant Manager, the Despatch & Warehouse Manager will lead all warehouse, inventory, despatch, and customer logistics operations across the Liverpool site. This is a senior operational leadership role with responsibility for managing a large warehouse and logistics team, ensuring safe and compliant operations, and driving continuous improvement across inbound and outbound supply chain activities. A key focus of the role will be supporting the implementation and optimisation of a new WMS/ERP system, alongside maintaining high standards across export logistics, inventory accuracy, compliance, and customer service. The role manages a team of approximately 35 employees, including supervisory staff.
Key Responsibilities
- Lead warehouse, inventory, and despatch operations to ensure safe, compliant, and efficient handling of products
- Support and drive WMS & ERP implementation projects, including process development, testing, training, and continuous improvement
- Ensure full inventory traceability and high levels of stock accuracy through effective warehouse controls
- Manage international despatch operations, including export documentation, dangerous goods declarations, and shipment compliance
- Oversee logistics providers and transport partners to ensure service, compliance, and cost targets are achieved
- Drive improvements in OTIF performance, customer satisfaction, and operational KPIs
- Act as a key escalation point for logistics and customer service issues
- Lead customer and regulatory audits, ensuring full audit readiness and compliance documentation
- Ensure compliance with relevant regulations including AVSEC, Dangerous Goods, ADR, IATA, IMDG, and controlled substances requirements
- Lead, coach, and develop warehouse and logistics teams to improve performance, engagement, and capability
- Work cross-functionally with supply chain, customer service, and logistics teams to improve operational visibility and performance
- Promote a strong health & safety culture and continuous improvement mindset throughout the operation
Candidate Requirements
We are looking for an experienced operational leader with strong warehouse and logistics management experience within a fast-paced industrial or manufacturing environment.
Essential Experience & Skills
- Proven experience in warehouse and despatch management
- Strong background in export logistics and international shipments
- Experience working within hazardous goods, chemicals, manufacturing, or regulated environments
- Hands-on experience with WMS and ERP implementation or transformation projects
- Strong understanding of Dangerous Goods regulations and compliance requirements
- Experience managing third-party logistics providers and transport operations
- Strong leadership experience managing large operational teams
- Excellent communication, organisational, and problem-solving skills
- Ability to work collaboratively across multiple departments and functions
- Customer-focused approach with strong attention to detail
Desirable
- Experience within chemical, fluids, manufacturing, or industrial sectors
- Knowledge of AVSEC / Known Consignor requirements
- Continuous improvement or Lean / 6S experience
- Forklift operations awareness or warehouse operational certifications
Despatch and Warehouse Operations Manager. Job in Merseyside LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As a leading international manufacturing and supply chain business based in Liverpool, we pride ourselves on fostering a dynamic work environment that prioritises operational excellence and employee development. Our commitment to continuous improvement and exceptional service is matched by our dedication to creating a supportive culture where team members can thrive, grow their skills, and contribute to meaningful projects in a highly regulated industry. Join us to be part of a forward-thinking team that values safety, compliance, and innovation in logistics and warehousing operations.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Despatch and Warehouse Operations Manager. Job in Merseyside LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their logistics processes and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate!
✨Tip Number 3
Practice your answers to common interview questions, especially those related to warehouse management and compliance. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Despatch and Warehouse Operations Manager. Job in Merseyside LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Despatch & Warehouse Manager role. Highlight your experience in warehouse management, logistics, and any relevant projects you've led. We want to see how your skills match what we're looking for!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve improved operations or led successful projects. This helps us see the impact you've made in previous roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. We love seeing genuine enthusiasm and a clear understanding of our industry.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you understand the ins and outs of warehouse and despatch management. Brush up on your knowledge of WMS/ERP systems, export logistics, and compliance regulations. Being able to discuss these topics confidently will show that you're the right fit for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you improved performance or resolved conflicts. This will demonstrate your ability to manage a large operational team effectively.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific challenges, like managing dangerous goods or ensuring compliance during audits. Practise your responses to these scenarios so you can showcase your problem-solving skills and experience.
✨Ask Smart Questions
At the end of the interview, have a few insightful questions ready about the company's operations or their approach to continuous improvement. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
