At a Glance
- Tasks: Lead the hire team and oversee daily operations in a fast-paced environment.
- Company: Join a well-established materials handling and plant equipment business.
- Benefits: Enjoy a competitive salary, flexible hours, and 24 days holiday plus bank holidays.
- Other info: Ongoing training and career development opportunities in a supportive team environment.
- Why this job: Make a real impact by enhancing customer service and operational efficiency.
- Qualifications: Experience in hire operations and strong leadership skills required.
The predicted salary is between 36000 - 36000 £ per year.
Location: Kettering, Northamptonshire
Salary: Circa £36,000 DOE + Benefits
Hours: Full-Time (40 hours per week, Monday to Friday)
About the Role
We are recruiting for an experienced Hire Manager to join a growing and well-established materials handling and plant equipment business. This is an excellent opportunity for someone with a strong background in hire operations who enjoys working in a fast-paced environment and leading a team. The successful candidate will play a key role in overseeing the day-to-day running of the hire function, ensuring a high level of customer service and operational efficiency across the business. Working closely with internal departments including Service and Sales, you will help manage equipment availability, coordinate hire activity, and support the continued growth of the operation.
Key Responsibilities
- Oversee the daily operation of the hire desk and short-term rental activities
- Support and lead the hire team to ensure smooth day-to-day operations
- Coordinate equipment scheduling, transport, quotations, and invoicing
- Maintain strong relationships with customers and suppliers
- Source additional equipment through cross-hire suppliers when required
- Resolve customer queries and operational issues efficiently
- Work closely with Service and Sales departments to support customer requirements
- Ensure all hire administration and CRM updates are completed accurately
- Monitor team performance and support KPI achievement
- Identify opportunities to improve processes and operational efficiency
About You
- Previous experience within the materials handling, plant hire, or equipment rental industry
- Strong understanding of hire desk operations and customer support
- Experience managing or supervising a team
- Excellent organisational and communication skills
- Customer-focused with the ability to manage multiple priorities
- Comfortable using CRM/ERP systems and Microsoft Office packages
- Proactive and solution-driven approach to problem solving
- Able to work effectively in a busy operational environment
What is on Offer
- Competitive salary package
- Flexible working hours (40hrs Mon-Fri between 7:00)
- 24 days holiday + bank holidays
- Company pension scheme
- Ongoing training and career development opportunities
- Stable, long-term opportunity within a growing business
- Supportive and team-focused working environment
- Employee wellbeing initiatives and company social events
Hire Manager. Job in Desborough LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic and supportive team as a Hire Manager in Kettering, where your expertise in materials handling will be valued and nurtured. With a competitive salary, flexible working hours, and a strong focus on employee wellbeing and career development, this role offers a rewarding opportunity to lead a dedicated team in a thriving business environment. Experience a culture that prioritises collaboration and operational excellence while enjoying the benefits of ongoing training and social events.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hire Manager. Job in Desborough LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the materials handling and plant equipment industry. You never know who might have a lead on that perfect Hire Manager role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their hire desk processes and think about how your experience can help improve their efficiency. Show them you’re not just another candidate, but the right fit!
✨Tip Number 3
Practice your answers to common interview questions, especially those related to team management and customer service. We want you to shine when discussing how you’ve led teams and resolved customer queries in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Hire Manager. Job in Desborough LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Hire Manager role. Highlight your experience in hire operations and any leadership roles you've had. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've improved processes or led teams in the past, and let your personality come through.
Showcase Your Customer Focus:Since customer service is key in this role, make sure to include examples of how you've successfully managed customer relationships. We love candidates who can demonstrate their commitment to customer satisfaction!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of materials handling and plant equipment. Understand the key responsibilities of a Hire Manager and be ready to discuss how your experience aligns with overseeing hire desk operations and customer support.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to share examples of how you've successfully managed or supervised a team in the past. Highlight your ability to motivate others and ensure smooth day-to-day operations.
✨Be Customer-Focused
Demonstrate your commitment to customer service by discussing how you've resolved customer queries or operational issues efficiently in previous roles. This will show that you understand the importance of maintaining strong relationships with customers and suppliers.
✨Prepare for Process Improvement Questions
Think about times when you've identified opportunities to improve processes and operational efficiency. Be ready to share specific examples that showcase your proactive and solution-driven approach to problem-solving.
