At a Glance
- Tasks: Deliver top-notch customer service and support the sales team in a friendly environment.
- Company: Join a growing, supportive business that values its people.
- Benefits: Earn £13 an hour with potential for permanent contract and career growth.
- Other info: Office-based role with a collaborative team atmosphere.
- Why this job: Make a real difference by helping customers and building lasting relationships.
- Qualifications: Experience in customer service and excellent communication skills required.
The predicted salary is between 26000 - 28000 £ per year.
This is a lovely temp-to-perm opportunity for an experienced CSR to join a friendly team and deliver a first class service to the firm's customers.
The Role
- Responding to queries on the telephone and via email
- Building relationships with customers
- Supporting the sales team, upselling products where appropriate
- Working as part of a friendly team
- Maintaining compliance and necessary data
- Liaising with internal and external colleagues
- Performing ad-hoc duties as required
You will need:
- Experience in providing first class customer service
- Ideally telephone based experience - call centre/contact centre or inbound/outbound calls
- First rate communication skills, able to build rapport with customers
- Some experience of handling complaints and resolving issues amicably and successfully
- Team player attitude and computer literacy
This temporary role is office based five days a week, paying £13 an hour. The intention is very much for the successful temporary hire to prove themselves and transition into a permanent contract. This is a lovely opportunity to join a growing successful friendly business that looks after its people. If you are immediately available or on a short notice, have great communication skills and are looking to step into a very successful stable environment, please apply for immediate consideration.
Customer Support Specialist. Job in Denbigh LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
LilyLifestyle is an excellent employer that prioritises a supportive and friendly work environment, making it an ideal place for Customer Support Specialists to thrive. With a focus on employee growth and the opportunity for a permanent position after a successful temporary role, team members can expect to develop their skills while contributing to a growing business that values its people. Located in Denbigh, the company offers a collaborative culture where employees are encouraged to build relationships and provide exceptional service to customers.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Support Specialist. Job in Denbigh LilyLifestyle Jobs
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your communication skills! Since this role is all about building rapport with customers, try role-playing common customer scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Be ready to share examples of how you've handled complaints in the past. Employers love to hear about real-life experiences, so think of a couple of situations where you turned a negative into a positive.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way in landing that temp-to-perm opportunity.
We think you need these skills to ace Customer Support Specialist. Job in Denbigh LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in customer service. We want to see how your skills match the role, so don’t be shy about showcasing your telephone-based experience and communication prowess!
Show Your Personality:We’re all about friendly vibes here at StudySmarter! Let your personality shine through in your written application. Use a conversational tone and share a bit about why you love helping customers – it’ll help us get to know you better.
Highlight Team Spirit:Since this role is all about being part of a team, make sure to mention any experiences where you’ve worked collaboratively. We love seeing examples of how you’ve supported colleagues or contributed to a positive team environment.
Apply Through Our Website:Don’t forget to apply through our website for the best chance of getting noticed! It’s super easy, and we can’t wait to see your application come through. Remember, we’re looking for someone who’s ready to jump in and make a difference!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Company
Before your interview, take some time to research LilyLifestyle. Understand their values, mission, and the products they offer. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you provided excellent customer service. Highlight situations where you successfully resolved complaints or built rapport with customers, as this is crucial for the role of a Customer Support Specialist.
✨Practice Active Listening
During the interview, demonstrate your communication skills by actively listening to the interviewer. Nod, ask clarifying questions, and summarise their points to show that you’re engaged. This will reflect your ability to connect with customers effectively.
✨Be Ready to Upsell
Since the role involves supporting the sales team and upselling products, think of ways you can contribute to this aspect. Prepare to discuss how you would approach upselling in a friendly and non-pushy manner, showcasing your understanding of customer needs.
