At a Glance
- Tasks: Deliver first-class customer service and support the sales team in a friendly environment.
- Company: Join a growing, successful business that values its people.
- Benefits: Earn £13 an hour with potential for permanent contract and career growth.
- Other info: Office-based role with a supportive team atmosphere.
- Why this job: Make a real impact by building relationships and resolving customer queries.
- Qualifications: Experience in customer service and excellent communication skills required.
The predicted salary is between 26000 - 27000 £ per year.
This is a lovely temp-to-perm opportunity for an experienced CSR to join a friendly team and deliver a first class service to the firm's customers.
The Role
- Responding to queries on the telephone and via email
- Building relationships with customers
- Supporting the sales team, upselling products where appropriate
- Working as part of a friendly team
- Maintaining compliance and necessary data
- Liaising with internal and external colleagues
- Performing ad-hoc duties as required
You will need:
- Experience in providing first class customer service
- Ideally telephone based experience - call centre/contact centre or inbound/outbound calls
- First rate communication skills, able to build rapport with customers
- Some experience of handling complaints and resolving issues amicably and successfully
- Team player attitude and computer literacy
This temporary role is office based five days a week, paying 13 an hour. The intention is very much for the successful temporary hire to prove themselves and transition into a permanent contract. This is a lovely opportunity to join a growing successful friendly business that looks after its people. If you are immediately available or on a short notice, have great communication skills and are looking to step into a very successful stable environment, please apply for immediate consideration.
Customer Service Representative. Job in Denbigh LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
LilyLifestyle is an excellent employer, offering a supportive and friendly work environment where employees can thrive. With a focus on delivering first-class customer service, the company provides ample opportunities for professional growth and development, ensuring that team members feel valued and engaged. Located in Denbigh, this growing business prioritises employee well-being and fosters a culture of collaboration, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Representative. Job in Denbigh LilyLifestyle Jobs
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your communication skills! Since this role is all about building rapport with customers, try role-playing common customer service scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Don’t forget to highlight your experience with handling complaints. Be ready to share specific examples of how you've successfully resolved issues in the past – it shows you're a problem-solver and a team player!
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed quickly, especially since they’re looking for someone who can start immediately.
We think you need these skills to ace Customer Service Representative. Job in Denbigh LilyLifestyle Jobs
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in providing first-class customer service. We want to see how you've built relationships with customers and resolved issues in the past, so don’t hold back!
Tailor Your Application:Take a moment to customise your application for this role. Mention any relevant telephone-based experience you have, especially if it’s from a call centre or similar environment. We love seeing how you fit into our friendly team!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate good communication skills, so make sure your writing reflects that. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this lovely opportunity. We can’t wait to hear from you!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Company
Before your interview, take some time to research LilyLifestyle. Understand their values, mission, and the products they offer. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Service Representative, communication is key. Prepare examples from your past experiences where you successfully handled customer queries or complaints. Practise articulating these scenarios clearly and confidently during the interview.
✨Demonstrate Team Spirit
Since this role involves working as part of a friendly team, be ready to discuss how you collaborate with others. Share specific instances where you contributed to a team goal or supported a colleague, highlighting your team player attitude.
✨Prepare for Common Scenarios
Think about potential customer service scenarios you might face in the role. Prepare your approach to handling difficult customers or upselling products. This will not only show your problem-solving skills but also your readiness to step into the role effectively.
