At a Glance
- Tasks: Lead and manage a high-quality day service for adults with disabilities.
- Company: Join a supportive team at Tower Project, dedicated to social inclusion.
- Benefits: Competitive salary, training opportunities, and a chance to make a real difference.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Empower individuals and create inclusive programmes that enhance well-being.
- Qualifications: Experience in managing teams and supporting adults with disabilities required.
The predicted salary is between 35000 - 45000 £ per year.
The New Dawn Day Service Manager is responsible for leading, managing, and developing a safe, inclusive, and high-quality day service. The role focuses on delivering activities that promote independence, social inclusion, and well-being for service users while managing daily operations, regulatory compliance, and staff teams.
Key Responsibilities
- Coordinate and manage the overall operations of the New Dawn Day Opportunities Services.
- Oversee the line management of all staff employed within the service.
- Review, assess, and attend annual reviews and other professional meetings of service members.
- Develop, monitor, and prepare staff training plans in conjunction with the deputy managers and Tower Projects Chief Executive.
- Plan and deliver high-quality programmes that meet the social, educational, and developmental support needs of service members.
- Ensure all daily activities, workshops, and support programs align with the Tower Projects core values and strategic aims.
- Monitor and prepare group and individual learning plans in conjunction with the Chief Executive.
- Assess potential new and existing service members referred to or within the day service.
Main Duties & Responsibilities
- Facilitate a community-based programme that meets the individual support needs of service members.
- Manage, support, and actively participate in the delivery of a high-quality service in a supportive environment.
- Ensure service delivery in consultation and partnership with service members, parents/carers, schools/colleges, and other relevant parties.
- Provide and receive support, advice, and training as appropriate.
- Oversee the effective and efficient use of the Services budget.
- Develop and implement new initiatives as required.
- Address and resolve issues in the general running of the services.
Specific Duties
- Maintain and develop systems for monitoring.
- Attend and contribute to Tower Project Senior staff team meetings, organise Day Service meetings, and staff supervisions.
- Initiate and/or attend training events and appropriate external meetings.
- Ensure health & safety and security of the premises and its equipment.
- Prepare timetables, activity plans, budgets, programme reports, monitoring data, and other appropriate work.
- Conduct administrative and financial responsibilities according to Tower Project procedures.
- Promote and develop inclusion and equal opportunities.
- Liaise with service members' parents/carers, outside agencies, support staff, key workers, and other partner agencies.
- Implement guidelines of relevant legislation, e.g., Care Act 2014.
- Participate in regular supervision meetings with the Tower Projects Chief Executive.
- Undertake other duties as appropriate to the nature of the post.
Operations & Service Quality
- Service Delivery: Design and oversee a diverse programme of daily activities, workshops, and outings tailored to service user needs.
- Health & Safety: Maintain the facility to high standards, ensuring compliance with fire safety, food hygiene, and risk assessments.
- Compliance: Ensure the service meets all internal policies, local authority contract requirements, and statutory regulations.
- Staff & Team Management: Recruit, supervise, appraise, and support a team of support staff and deputy managers.
- Workforce Planning: Manage staff levels and attendance for operational purposes.
- Staff Development: Identify training gaps and ensure the team completes mandatory compliance and care training.
- Financial & Resource Management: Manage the day-to-day operational budget, monitoring expenditure and optimising resources.
- Administration: Oversee accurate record-keeping, including service user files, attendance logs, and financial transactions.
PERSON SPECIFICATION DAY SERVICE MANAGER NEW DAWN
Knowledge/Experience
- Experience of coordinating services for adults with disabilities.
- Experience of assessing and supporting adults with disabilities.
- A minimum of two years experience managing a team of staff.
- Aptitude and willingness to work positively with adults with disabilities.
- Strong knowledge of safeguarding adults, health & safety law, and risk management.
Education/Qualification
- A QCF Level 5 in Care or equivalent, or willingness to work towards such qualification.
Skills
- Ability to organise and deliver a high-quality educational and social programme of activities.
- Ability to work with service members who can present with a range of challenging behaviours.
- Good communication skills with parents/carers, service members, external agencies, and staff.
- Ability to manage and provide a safe environment by identifying and implementing strategies/activities.
- Ability to work as part of a team.
- Basic computer skills, or a willingness to undertake training as required.
- Support, promote, and deliver groups within the Tower Project Equal Opportunities policy.
Special Conditions
- The post holder will be expected to undertake any additional training as required.
Day Service Manager. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At Tower Project, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being and professional growth of our staff. As a Day Service Manager in London, you will have the opportunity to lead a dedicated team in delivering high-quality services to adults with disabilities, while benefiting from ongoing training and development initiatives that align with our core values. Join us in making a meaningful impact in the community, where your contributions are valued and recognised.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Day Service Manager. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to current employees at companies you’re interested in. You never know who might help you land that Day Service Manager role!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission and how they support service users. This will not only help you answer questions but also show your genuine interest in the role and alignment with their goals.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your experience in managing teams and delivering high-quality services. The more comfortable you are speaking about your skills, the better you'll perform in the real deal.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out. Plus, applying directly shows your enthusiasm and commitment to joining our team at Tower Projects. Let’s get you that Day Service Manager position!
We think you need these skills to ace Day Service Manager. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with adults with disabilities. We want to see how your skills align with the key responsibilities of the Day Service Manager role.
Showcase Your Leadership Skills:Since this role involves managing a team, don’t forget to mention your previous leadership experiences. We’re looking for someone who can inspire and support their team while ensuring high-quality service delivery.
Highlight Relevant Qualifications:If you have a QCF Level 5 in Care or are willing to work towards it, make sure to mention that! We value qualifications that demonstrate your commitment to the field and your ability to manage services effectively.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Day Service Manager. Familiarise yourself with the key duties mentioned in the job description, such as managing staff, coordinating activities, and ensuring compliance with regulations. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Experience
Prepare specific examples from your past work that highlight your experience in managing teams and supporting adults with disabilities. Think about challenges you've faced and how you overcame them, as well as any successful initiatives you've implemented. This will show the interviewer that you have the practical skills needed for the job.
✨Emphasise Communication Skills
As a Day Service Manager, you'll need to communicate effectively with service users, their families, and external agencies. Be ready to discuss how you've successfully navigated difficult conversations or built strong relationships in previous roles. This will illustrate your ability to foster a supportive environment.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the organisation and its values. Ask about their approach to promoting independence and social inclusion for service users, or how they support staff development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
