At a Glance
- Tasks: Provide exceptional support to social housing customers and solve their problems.
- Company: A supportive gas contractor with a focus on employee development.
- Benefits: Competitive salary, hybrid working after training, and career progression opportunities.
- Other info: Join a dynamic team with extensive training and internal advancement options.
- Why this job: Make a real difference in people's lives while growing your skills.
- Qualifications: Compassionate attitude and eagerness to learn.
The predicted salary is between 26227 - 26227 £ per year.
Location: Leatherhead
Salary: £26,227.50 per annum
Sector: Gas Contractor
Hybrid working once training is complete (you have to be in office 5 days a week until training is complete).
37.5 hours a week
What will you be doing?
As one of our Customer Service Agents, you will be at the front-line of our exceptional team who ensure that our social housing customers are kept warm and comfortable throughout the year. Our Customer Service Team deliver inbound telephone support and assistance to our customers and, with the backup of our technical experts, help to solve their problems.
The Company offers support and encouragement to each employee, through extensive training and development allowing you to progress within your chosen field; whether this is as one of our Customer Service Representatives or within one of our many internal progression opportunities.
What do you need?
- Compassion and a willingness to learn
If you feel this customer service agent role is of interest to you, please send your CV.
Customer Service Representative - £26.2k. Job in Fetcham LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At our Leatherhead office, we pride ourselves on being an exceptional employer that values compassion and growth. With a supportive work culture and extensive training programmes, we empower our Customer Service Representatives to excel in their roles while offering numerous internal progression opportunities. Join us to make a meaningful impact in the lives of our social housing customers, all while enjoying the benefits of hybrid working after your initial training.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Representative - £26.2k. Job in Fetcham LilyLifestyle Jobs
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and mission can help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or tricky situations, as this will help you feel more confident during the interview.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows that you’re engaged and eager to learn more about the role and the company culture.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed and you can keep track of your progress easily.
We think you need these skills to ace Customer Service Representative - £26.2k. Job in Fetcham LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Customer Service Agent role. Highlight any previous customer service experience and show us how you can bring compassion and a willingness to learn to our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about helping customers and how you can contribute to keeping our social housing customers warm and comfortable. Keep it friendly and professional!
Showcase Your Communication Skills:As a Customer Service Agent, communication is key. In your application, demonstrate your ability to communicate clearly and effectively. Whether it's through your CV or cover letter, let us see your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. We can’t wait to hear from you!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and the services they provide, especially in social housing. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Compassion
As a Customer Service Agent, compassion is key. Prepare examples from your past experiences where you've demonstrated empathy and problem-solving skills. This will highlight your suitability for the role and reassure them that you can handle customer concerns effectively.
✨Practice Common Scenarios
Think about common customer service scenarios you might face in this role. Practise how you would respond to difficult customers or resolve complaints. This will not only boost your confidence but also prepare you for any situational questions during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, opportunities for progression, or what a typical day looks like for a Customer Service Agent. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
