At a Glance
- Tasks: Handle customer enquiries and process orders in a fast-paced environment.
- Company: Join a well-established business in the growing construction sector.
- Benefits: Enjoy 25 days holiday, life assurance, and a supportive team culture.
- Other info: Ongoing training and excellent long-term development prospects await you.
- Why this job: Make a real impact by delivering exceptional customer service every day.
- Qualifications: 1 year of customer service experience and strong communication skills.
The predicted salary is between 25000 - 32000 £ per year.
Are you an organised and customer-focused professional looking for your next step as a Customer Service Coordinator? This is a fantastic opportunity to join a well-established and growing business within the construction sector. As a Customer Service Coordinator, you will play a key role in ensuring customer enquiries and orders are handled efficiently, while supporting transport operations. This position offers a supportive team environment, ongoing training, and excellent long-term development prospects. If you enjoy working in a fast-paced setting and take pride in delivering exceptional service, this Customer Service Coordinator role could be the perfect fit.
Key Responsibilities
- Handle customer enquiries via phone and email professionally
- Process customer orders accurately using internal systems
- Maintain up-to-date customer records and account details
- Resolve customer issues and elevate where necessary
- Support planning and scheduling to meet customer requirements
- Assist with general customer account administration
- Liaise with internal teams to ensure smooth operations
Skills & Knowledge Required
- Previous experience in a Customer Service Coordinator or similar role (minimum 1 year)
- Strong customer service and communication skills
- Good IT skills, ideally with order processing or finance systems
- Excellent organisation and attention to detail
- Ability to multitask and prioritise workload
- Team-oriented with a proactive approach
- Industry experience (construction or waste) desirable
What’s on Offer
- Workplace pension scheme
- Life assurance (4x salary)
- 25 days holiday plus bank holidays
- Training and development opportunities
- Supportive team environment with regular company social events
Customer Service Coordinator. Job in Barton Stacey LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a well-established and growing business in Barton Stacey as a Customer Service Coordinator, where you will thrive in a supportive team environment that values exceptional service. With ongoing training, a generous workplace pension scheme, and 25 days of holiday plus bank holidays, this role offers excellent long-term development prospects and a chance to be part of a dynamic industry. If you are organised and customer-focused, this is the perfect opportunity to advance your career while enjoying regular company social events.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Coordinator. Job in Barton Stacey LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction sector and let them know you're on the hunt for a Customer Service Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple tasks or resolved customer issues efficiently. This will demonstrate that you're the perfect fit for a fast-paced environment like this one.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Customer Service Coordinator. Job in Barton Stacey LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and any relevant skills. We want to see how your background fits with the Customer Service Coordinator role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. Keep it friendly and professional, just like we do at StudySmarter.
Show Off Your Organisational Skills:As a Customer Service Coordinator, organisation is key. In your application, give examples of how you've successfully managed multiple tasks or projects. We love seeing candidates who can juggle responsibilities with ease!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Before the interview, make sure you understand the company and its role in the construction sector. Familiarise yourself with their services and recent projects. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you've excelled in customer service. Think about specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to handle enquiries and maintain customer satisfaction.
✨Be Organised and Detail-Oriented
Since the role requires excellent organisation and attention to detail, come prepared with a structured approach to your answers. You might even want to bring a notepad to jot down key points during the interview. This shows that you take the role seriously and are ready to manage multiple tasks.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
