At a Glance
- Tasks: Engage with customers, process orders, and drive sales growth in a dynamic team.
- Company: Leading distributor of innovative plastic piping systems and water solutions.
- Benefits: Competitive salary, annual bonus, and a supportive work environment.
- Other info: Opportunity for career growth in a fast-paced, innovative industry.
- Why this job: Join a collaborative team and make a real impact on customer satisfaction and sales success.
- Qualifications: 2-3 years in sales or customer service, strong communication, and organisational skills.
The predicted salary is between 30000 - 35000 £ per year.
We are supporting a leading distributor of plastic piping systems and water infrastructure solutions in their search for a Customer Service & Sales Engineer. The business supplies innovative products and technical expertise across multiple industries, delivering high-quality solutions and exceptional customer support. This is an excellent opportunity for a commercially minded and customer-focused professional to play a key role in supporting customer growth, retention and sales performance within a collaborative and supportive environment.
The Role:
- Customer Relationship Management: Handling inbound and outbound customer calls while building strong, long-term customer relationships.
- Sales Support & Growth: Proactively following up quotations and identifying opportunities to convert enquiries into profitable business.
- Quotation & Order Processing: Preparing and processing customer quotations and orders accurately and efficiently.
- Customer Service Excellence: Resolving customer queries professionally and ensuring a high level of customer satisfaction.
- Stock & Delivery Coordination: Checking stock availability, lead times and delivery options while communicating updates clearly to customers.
- Proactive Sales Activity: Identifying upselling and cross-selling opportunities to support sales growth.
- Cross-Functional Collaboration: Working closely with sales, warehouse, logistics and finance teams to ensure smooth order fulfilment.
- Systems & Administration: Maintaining accurate customer and sales records within ERP and CRM systems.
- Continuous Improvement: Supporting improvements to processes and contributing positively to team culture.
What We’re Looking For:
- 2-3+ years experience within industrial sales, technical B2B sales or sales administration.
- Confident communication skills with the ability to build strong customer relationships.
- Comfortable making outbound calls and proactively engaging with customers.
- Strong organisational skills and attention to detail.
- Commercially minded with a proactive sales approach.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong teamwork and collaboration skills.
- Experience using ERP systems, Microsoft Office and digital business tools.
Desirable:
- Experience within industrial products, technical solutions or wholesale environments.
- Knowledge of piping systems, water infrastructure products or technical distribution industries.
Customer Service and Sales Specialist. Job in Yorkshire LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At our Leeds-based company, we pride ourselves on being an exceptional employer that fosters a collaborative and supportive work culture. With a focus on employee growth, we offer comprehensive training and development opportunities, alongside competitive salaries and performance bonuses. Join us to be part of a team that values innovation and customer satisfaction in the dynamic field of plastic piping systems and water infrastructure solutions.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service and Sales Specialist. Job in Yorkshire LilyLifestyle Jobs
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience aligns with the role of Customer Service & Sales Engineer. Highlight your skills in building relationships and driving sales.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and potentially a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After interviews, send a thank-you email expressing your appreciation and reiterating your enthusiasm for the role. It keeps you fresh in their minds!
We think you need these skills to ace Customer Service and Sales Specialist. Job in Yorkshire LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Customer Service & Sales Engineer. Highlight your experience in sales and customer service, especially if you've worked with technical products or in B2B environments. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer service and sales. Share specific examples of how you've built strong customer relationships or successfully converted enquiries into sales. We love a good story!
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure your written application reflects your communication skills. Keep it clear, concise, and professional. We want to see that you can convey information effectively, just like you would with our customers.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Products
Before the interview, make sure you research the company's products and services thoroughly. Understanding the technical aspects of their plastic piping systems and water infrastructure solutions will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer queries or built strong relationships. Highlighting your ability to resolve issues and ensure customer satisfaction will demonstrate that you're a great fit for this customer-focused position.
✨Be Proactive in Sales Discussions
Think about how you can contribute to sales growth through upselling and cross-selling. Be ready to discuss specific strategies or ideas you have for identifying opportunities within the role, as this will show your commercially minded approach.
✨Emphasise Team Collaboration
Since the role involves working closely with various teams, be prepared to talk about your teamwork experiences. Share instances where you've collaborated effectively with others to achieve common goals, showcasing your ability to thrive in a supportive environment.
