At a Glance
- Tasks: Engage with customers, process orders, and drive sales growth in a dynamic team.
- Company: Leading distributor of innovative plastic piping systems and water solutions.
- Benefits: Competitive salary, annual bonus, and a supportive work environment.
- Other info: Opportunity for career growth in a fast-paced, innovative industry.
- Why this job: Join a collaborative team and make a real impact on customer satisfaction and sales.
- Qualifications: 2-3 years in industrial sales or sales administration with strong communication skills.
The predicted salary is between 30000 - 35000 £ per year.
Location: Leeds
Salary: £30k-£35k + up to 15% annual bonus
We are supporting a leading distributor of plastic piping systems and water infrastructure solutions in their search for a Customer Service & Sales Engineer. The business supplies innovative products and technical expertise across multiple industries, delivering high-quality solutions and exceptional customer support. This is an excellent opportunity for a commercially minded and customer-focused professional to play a key role in supporting customer growth, retention and sales performance within a collaborative and supportive environment.
The Role:
- Customer Relationship Management: Handling inbound and outbound customer calls while building strong, long-term customer relationships.
- Sales Support & Growth: Proactively following up quotations and identifying opportunities to convert enquiries into profitable business.
- Quotation & Order Processing: Preparing and processing customer quotations and orders accurately and efficiently.
- Customer Service Excellence: Resolving customer queries professionally and ensuring a high level of customer satisfaction.
- Stock & Delivery Coordination: Checking stock availability, lead times and delivery options while communicating updates clearly to customers.
- Proactive Sales Activity: Identifying upselling and cross-selling opportunities to support sales growth.
- Cross-Functional Collaboration: Working closely with sales, warehouse, logistics and finance teams to ensure smooth order fulfilment.
- Systems & Administration: Maintaining accurate customer and sales records within ERP and CRM systems.
- Continuous Improvement: Supporting improvements to processes and contributing positively to team culture.
What We’re Looking For:
- 2-3+ years experience within industrial sales, technical B2B sales or sales administration.
- Confident communication skills with the ability to build strong customer relationships.
- Comfortable making outbound calls and proactively engaging with customers.
- Strong organisational skills and attention to detail.
- Commercially minded with a proactive sales approach.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong teamwork and collaboration skills.
- Experience using ERP systems, Microsoft Office and digital business tools.
Desirable:
- Experience within industrial products, technical solutions or wholesale environments.
- Knowledge of piping systems, water infrastructure products or technical distribution industries.
Customer Service and Sales Engineer. Job in Yorkshire LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a leading distributor of plastic piping systems and water infrastructure solutions in Leeds, where you will thrive in a collaborative and supportive environment. With a focus on customer growth and satisfaction, the company offers competitive salaries, an annual bonus, and ample opportunities for professional development. Experience a culture that values teamwork and continuous improvement, making it an excellent place for those seeking meaningful and rewarding employment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service and Sales Engineer. Job in Yorkshire LilyLifestyle Jobs
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience aligns with the role of Customer Service & Sales Engineer. Highlight your skills in building relationships and driving sales.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and potentially a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After interviews, send a thank-you email expressing your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Customer Service and Sales Engineer. Job in Yorkshire LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Customer Service & Sales Engineer. Highlight your experience in industrial sales and customer relationship management, as well as any relevant technical knowledge you have.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for customer service and sales, and explain why you're the perfect fit for our team at StudySmarter. Don't forget to mention how you can contribute to customer growth and satisfaction.
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure your written application reflects your confident communication style. Keep it clear, concise, and professional while still being personable.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Products
Before the interview, make sure you have a solid understanding of the products and services offered by the company. Familiarise yourself with plastic piping systems and water infrastructure solutions, as this will show your genuine interest and help you answer technical questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer queries or built strong relationships. Highlight your ability to resolve issues professionally and ensure customer satisfaction, as this is crucial for the role.
✨Demonstrate Proactive Sales Mindset
Think of specific instances where you've identified upselling or cross-selling opportunities. Be ready to discuss how you can contribute to sales growth and support customer retention, as this aligns perfectly with what they’re looking for.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your enthusiasm for the role and the company. Inquire about their approach to customer relationship management or how they measure success in sales support, which will demonstrate your proactive attitude.
