At a Glance
- Tasks: Deliver top-notch customer service and support after sales inquiries.
- Company: Join a leading manufacturer with over 47 years of quality craftsmanship.
- Benefits: Competitive salary, 28 days holiday, onsite parking, and hybrid work options.
- Other info: Enjoy a supportive environment with opportunities for professional development.
- Why this job: Be part of a friendly team and grow your career in a vibrant local business.
- Qualifications: Previous experience in a telephone-based customer service role is essential.
The predicted salary is between 25000 - 30000 £ per year.
Customer Service & After Sales Advisor required for a leading manufacturing company based on the A47 near Swaffham. Crane Garden Buildings have been manufacturing high quality timber buildings for over 47 years and are proud of their heritage for manufacturing and installing quality products. They are looking for a dynamic Customer Care / Aftersales Executive to join the team.
As an ideal candidate for the Customer Service role, it is essential that you have previous experience in a telephone-based role. You must be extremely organised and able to communicate clearly and effectively maintaining a strong rapport with new and existing customers.
Key responsibilities for this Customer Service role:
- Provide excellent customer service by being helpful, professional and courteous
- Make outbound and handle incoming calls in regard to orders, after sales enquiries and customer support
- Collate relevant information that can be utilised with the aim of achieving the most appropriate outcome
- Build and maintain excellent relationships with all areas of the business
In reward for your experience this role offers:
- Salary linked to experience
- Excellent staff facilities
- 28 days annual holiday including Bank Holidays
- Onsite parking
- A real opportunity to grow and further develop your career within the company
- The opportunity to work with a small friendly and supportive team
- Option of hybrid working arrangement
- Normal working weeks is 40 hours Monday - Friday 8.30am - 5pm
If you are looking for a new challenge and want to be part of a progressive and vibrant local business send us your CV today.
Customer Service and After Sales Executive. Job in King's Lynn LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Crane Garden Buildings is an exceptional employer, offering a supportive and friendly work environment in King's Lynn. With over 47 years of heritage in manufacturing high-quality timber buildings, employees benefit from excellent staff facilities, a competitive salary linked to experience, and opportunities for career growth within a dynamic team. The company promotes a healthy work-life balance with options for hybrid working and generous holiday allowances, making it an attractive place for those seeking meaningful employment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service and After Sales Executive. Job in King's Lynn LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Crane Garden Buildings. Understand their products and values so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role is all about communication, try role-playing with a friend or family member. This will help you feel more confident when handling calls during the interview process.
✨Tip Number 3
Show off your organisational skills! Be ready to share examples of how you've managed multiple tasks or handled customer queries efficiently in previous roles. This will demonstrate that you're the organised candidate they're looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team at Crane Garden Buildings.
We think you need these skills to ace Customer Service and After Sales Executive. Job in King's Lynn LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous experience in telephone-based roles. We want to see how you've communicated effectively and built rapport with customers in the past!
Showcase Your Organisational Skills:Being organised is key for this role. Use your application to demonstrate how you manage tasks and keep track of customer interactions. We love a candidate who can juggle multiple responsibilities!
Be Professional and Courteous:In your cover letter, reflect on how you provide excellent customer service. Share examples of how you've been helpful and professional in previous roles. We’re all about that positive vibe!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into our system quickly. We can’t wait to hear from you!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Company Inside Out
Before your interview, take some time to research Crane Garden Buildings. Understand their products, values, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
Since this role is all about customer interaction, be prepared to demonstrate your communication skills. Practice answering common customer service scenarios and think about how you would handle difficult situations. Clear and effective communication is key!
✨Prepare for Role-Specific Questions
Expect questions that relate directly to customer service and aftersales. Think about your previous experiences in telephone-based roles and be ready to share specific examples of how you've provided excellent service or resolved issues.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows that you’re engaged and thinking about how you can contribute to the company.
