At a Glance
- Tasks: Provide top-notch customer service and support for after-sales enquiries.
- Company: Join a leading manufacturer with over 47 years of heritage in quality timber buildings.
- Benefits: Competitive salary, 28 days holiday, onsite parking, and hybrid working options.
- Other info: Enjoy a supportive work environment with excellent career development opportunities.
- Why this job: Be part of a friendly team and grow your career in a vibrant local business.
- Qualifications: Previous experience in a telephone-based customer service role is essential.
The predicted salary is between 25000 - 30000 £ per year.
Customer Service & After Sales Advisor required for a leading manufacturing company based on the A47 near Swaffham. Crane Garden Buildings have been manufacturing high quality timber buildings for over 47 years and are proud of their heritage for manufacturing and installing quality products. They are looking for a dynamic Customer Care / Aftersales Executive to join the team.
As an ideal candidate for the Customer Service role, it is essential that you have previous experience in a telephone-based role. You must be extremely organised and able to communicate clearly and effectively maintaining a strong rapport with new and existing customers.
Key responsibilities for this Customer Service role:
- Provide excellent customer service by being helpful, professional and courteous
- Make outbound and handle incoming calls in regard to orders, after sales enquiries and customer support
- Collate relevant information that can be utilised with the aim of achieving the most appropriate outcome
- Build and maintain excellent relationships with all areas of the business
In reward for your experience this role offers:
- Salary linked to experience
- Excellent staff facilities
- 28 days annual holiday including Bank Holidays
- Onsite parking
- A real opportunity to grow and further develop your career within the company
- The opportunity to work with a small friendly and supportive team
- Option of hybrid working arrangement
- Normal working weeks is 40 hours Monday - Friday 8.30am - 5pm
If you are looking for a new challenge and want to be part of a progressive and vibrant local business send us your CV today.
Customer Service & After Sales Advisor. Job in King's Lynn LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Crane Garden Buildings is an exceptional employer, offering a supportive and friendly work environment in King's Lynn. With over 47 years of heritage in manufacturing high-quality timber buildings, employees benefit from excellent staff facilities, a competitive salary linked to experience, and opportunities for career growth within a dynamic team. The company promotes a healthy work-life balance with options for hybrid working and generous holiday allowances, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service & After Sales Advisor. Job in King's Lynn LilyLifestyle Jobs
✨Tip Number 1
Make sure you research Crane Garden Buildings before your interview. Knowing their products and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your phone skills! Since this role is telephone-based, try role-playing with a friend to get comfortable handling customer queries and maintaining a friendly rapport.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and helps you figure out if the company culture is a good fit for you.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and puts you one step closer to joining the Crane Garden Buildings team.
We think you need these skills to ace Customer Service & After Sales Advisor. Job in King's Lynn LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous experience in telephone-based roles. We want to see how you've communicated effectively with customers in the past, so don’t hold back on those examples!
Showcase Your Organisational Skills:Being organised is key for this role. In your application, give us a glimpse of how you manage your time and tasks. A little insight into your methods can really make you stand out!
Communicate Clearly:Since clear communication is essential, ensure your application is well-written and free from errors. We appreciate a friendly tone, so let your personality shine through while keeping it professional.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Company Inside Out
Before your interview, take some time to research Crane Garden Buildings. Understand their products, values, and what sets them apart in the market. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
Since this role is all about customer service, be prepared to demonstrate your communication skills. Practice answering common customer service scenarios and think about how you would handle difficult situations. Clear and effective communication is key!
✨Prepare for Role-Specific Questions
Expect questions related to your previous telephone-based experience. Think of specific examples where you've provided excellent customer service or resolved issues effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This shows your interest in the role and helps you gauge if the company is the right fit for you. You might ask about team dynamics or opportunities for career growth within the company.
