At a Glance
- Tasks: Deliver exceptional customer service and manage various customer interactions.
- Company: Join a supportive and friendly team at LilyLifestyle.
- Benefits: Enjoy a salary of £29,000 and on-site parking.
- Other info: Opportunity for growth in a dynamic and friendly environment.
- Why this job: Make a real difference in customer satisfaction while developing your skills.
- Qualifications: Previous customer service experience and strong communication skills required.
The predicted salary is between 29000 - 29000 £ per year.
Location: Outskirts of Burgess Hill
Working pattern: 4 days in the office, 1 day remote
Salary: £29,000 per annum
Benefits: On-site parking
The Role
As a Customer Service Advisor, you will play a key role in delivering exceptional service while managing a variety of customer interactions. This is a varied position combining customer support, administration and problem solving.
Key Responsibilities
- Handling customer enquiries via phone and email
- Managing and resolving customer complaints with professionalism and empathy
- Conducting investigations into customer issues and providing clear outcomes
- Completing accurate administration and maintaining detailed records
- Carrying out follow ups to ensure customer satisfaction and resolution
- Working collaboratively with internal teams to resolve complex queries
About You
- Previous experience in customer service, call centre or office support roles
- Strong communication and problem‑solving skills
- Ability to handle complaints and situations confidently
- Highly organised with excellent attention to detail
- A driver with access to a vehicle due to location
What's on Offer
- Salary of £29,000
- On‑site parking
- Supportive and friendly team environment
- Opportunity to develop within a growing business
Office Angels is an equal‑opportunity employer.
Customer Service Advisor. Job in Burgess Hill LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle, we pride ourselves on being an excellent employer, offering a supportive and friendly team environment that fosters collaboration and growth. As a Customer Service Advisor in the picturesque outskirts of Burgess Hill, you will enjoy a competitive salary of £29,000, on-site parking, and the opportunity to develop your skills within a growing business, all while maintaining a healthy work-life balance with a flexible working pattern. Join us to be part of a company that values its employees and is committed to delivering exceptional service.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor. Job in Burgess Hill LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone at LilyLifestyle. A personal connection can really help you stand out in the crowd.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you'd handle tricky situations and be ready to share your experiences. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your personality! When you get that interview, let your enthusiasm shine through. We love candidates who are not just qualified but also genuinely excited about helping customers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you're keen and professional, which is exactly what we’re looking for in a Customer Service Advisor.
We think you need these skills to ace Customer Service Advisor. Job in Burgess Hill LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and skills. We want to see how you've handled enquiries and resolved complaints in the past, so don’t hold back on those examples!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Advisor role. Share your passion for helping customers and any relevant experiences that showcase your problem-solving skills.
Be Professional Yet Personable:When writing your application, keep it professional but let your personality shine through. We love candidates who can connect with customers empathetically, so show us your friendly side!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Service Advisor role. Familiarise yourself with the key responsibilities and think about how your previous experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Prepare for Common Scenarios
Customer service roles often involve handling complaints and tricky situations. Prepare for common scenarios you might face, such as resolving a customer complaint or conducting an investigation into an issue. Practising your responses can help you articulate your problem-solving skills effectively during the interview.
✨Showcase Your Communication Skills
As a Customer Service Advisor, strong communication is key. During the interview, demonstrate your ability to communicate clearly and empathetically. Use examples from your past experiences where you successfully managed customer interactions, highlighting your ability to listen and respond appropriately.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. You could ask about the team dynamics, how success is measured in the role, or what opportunities there are for development within the company. It’s a great way to leave a positive impression!
