At a Glance
- Tasks: Assist customers with inquiries and sales while providing top-notch service.
- Company: Join a vibrant team in the heart of Canary Wharf.
- Benefits: Competitive salary, hybrid working model, and supportive training.
- Other info: Equal opportunity employer with a focus on merit and inclusivity.
- Why this job: Make a difference by helping customers and enhancing their experience.
- Qualifications: Fluent in Danish and English with a passion for customer service.
The predicted salary is between 28120 - 29948 £ per year.
Based in Canary Wharf, my client is looking to recruit a Danish Speaking Customer Service Advisor to join the busy team. Training is completed in the office and then it will move to a hybrid working model.
Hours: 40 hours between 8am to 6pm Monday to Friday
Salary: £28,120 - £29,948 per annum
Location: Canary Wharf
Hybrid working: This is a hybrid role.
Responsibilities:
- Handle incoming calls for both sales and service calls
- Handle service requests in the applications system supplied by the client
- Generate sales through understanding customer needs and creating desire
- Cancel, modify or confirm holidays already sold
- Upsell additional products, services and extended stays
Person Spec:
- Fluent in Danish and English
- Excellent customer service
- Willing to help and resolve queries
We are an equal opportunity employer and select staff on merit, irrespective of age, disability, gender reassignment, marriage & civil partnership, race, sex, sexual orientation, religion or belief.
Customer Service Advisor (Danish). Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At our Canary Wharf location, we pride ourselves on fostering a dynamic and inclusive work environment where every team member is valued. As a Customer Service Advisor, you'll benefit from comprehensive training, a supportive hybrid working model, and opportunities for personal and professional growth, all while being part of a vibrant community in one of London's most iconic areas.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor (Danish). Job in London LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Research LilyLifestyle and their values. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your Danish! Since this role requires fluency, brush up on your language skills. You might even want to role-play common customer service scenarios with a friend to build confidence.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at LilyLifestyle.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive job listings that you won’t find anywhere else.
We think you need these skills to ace Customer Service Advisor (Danish). Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Show Off Your Language Skills:Since this role requires fluency in Danish and English, make sure to highlight your language skills right at the top of your application. We want to see how you can communicate effectively in both languages!
Tailor Your Experience:When you're writing about your previous jobs, focus on experiences that relate to customer service. We love seeing how you've handled queries or upsold products in the past, so make it relevant!
Be Personable:We’re all about great customer service, so let your personality shine through in your application. Use a friendly tone and show us how you’d connect with customers – it’s all about making that personal touch!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Brush Up on Your Danish
Since the role requires fluency in Danish, make sure you’re comfortable speaking it during the interview. Practise common customer service scenarios in Danish to show your language skills and confidence.
✨Know the Company Inside Out
Research LilyLifestyle and their values. Understand their approach to customer service and be ready to discuss how you can contribute to their team. This shows genuine interest and helps you align your answers with their expectations.
✨Prepare for Role-Play Scenarios
Expect to handle some role-play during the interview. Prepare by thinking of examples where you’ve successfully resolved customer queries or upsold products. This will demonstrate your problem-solving skills and ability to create desire in customers.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready about the team dynamics or training processes. This not only shows your enthusiasm but also helps you gauge if the company culture is the right fit for you.
