At a Glance
- Tasks: Coordinate customer orders and deliveries in a fast-paced logistics environment.
- Company: Join a leading logistics operation with a supportive team culture.
- Benefits: Enjoy 25 days holiday, early finishes, and a competitive part-time structure.
- Other info: Dynamic role with opportunities for growth and responsibility.
- Why this job: Make a real impact while developing your customer service skills.
- Qualifications: Strong customer service experience and excellent organisational skills.
The predicted salary is between 12 - 15 £ per hour.
Hours: Wednesday Friday 07:30
Type: Permanent
Are you highly organised, customer-focused, and confident working in a fast-paced environment where no two days are the same? We’re working with a leading logistics operation that’s looking for a sharp, proactive Customer Service Administrator to join their busy team on a part-time basis. This is a hands-on role where you’ll be right at the centre of the action coordinating movements, supporting customers, and keeping everything running smoothly from order to delivery.
What you’ll be doing:
- Acting as a key point of contact for customers, carriers, and internal teams
- Processing orders accurately and ensuring all jobs are correctly logged on the system
- Tracking deliveries and proactively keeping customers updated every step of the way
- Managing full job files from start to finish, including PODs and supporting documentation
- Liaising closely with warehouse, operations, accounts, and external partners
- Handling queries, invoice issues, and customer concerns quickly and professionally
- Ensuring systems and records are accurate, up to date, and audit-ready
- Escalating issues where needed and helping keep operations running without disruption
What we’re looking for:
- Strong customer service and administration experience
- Confident communicator who can build relationships quickly
- Highly organised with the ability to juggle multiple priorities
- Excellent attention to detail and accuracy with data
- Comfortable using Microsoft Office and internal systems
- A proactive, can-do attitude; you take ownership, not excuses
- Experience in logistics/transport/freight is a bonus, not a must
Why apply?
- Great part-time structure: 3 set days a week (Wed-Fri)
- Early starts, early finishes; your afternoons are yours
- 25 days holiday + bank holidays (pro-rata)
- Be part of a fast-moving, supportive operations team where your work genuinely matters
- A role with variety, responsibility, and real ownership from day one
Customer Service Administrator (Part-Time). Job in Astwood Bank LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic logistics operation in Astwood Bank as a Customer Service Administrator, where your organisational skills and customer focus will be valued in a fast-paced environment. Enjoy a supportive work culture with a part-time schedule that allows for early finishes, alongside generous holiday entitlements and opportunities for personal growth. This role offers the chance to make a real impact within a collaborative team, ensuring that every day brings new challenges and rewards.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator (Part-Time). Job in Astwood Bank LilyLifestyle Jobs
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, being able to articulate your thoughts clearly and confidently is key. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows that you're engaged and eager to learn more about the role and the team. Think about what you want to know regarding day-to-day tasks or team dynamics.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It’s also a great opportunity to reiterate your enthusiasm for the position.
We think you need these skills to ace Customer Service Administrator (Part-Time). Job in Astwood Bank LilyLifestyle Jobs
Some tips for your application 🫡
Show Off Your Organisational Skills:Since the role is all about keeping things running smoothly, make sure to highlight your organisational skills in your application. Share examples of how you've managed multiple tasks or projects at once, and how you kept everything on track.
Be Customer-Focused:This job is all about customer service, so let us know how you've gone above and beyond for customers in the past. Use specific examples to show your proactive attitude and how you handle queries or concerns effectively.
Attention to Detail is Key:Accuracy is crucial in this role, so don’t forget to mention your attention to detail. Whether it’s processing orders or managing documentation, give us a glimpse of how you ensure everything is spot on.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Service Administrator role. Familiarise yourself with the key responsibilities like processing orders and managing job files. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires juggling multiple priorities, be ready to share examples of how you've successfully managed tasks in a fast-paced environment. Think of specific situations where your organisational skills made a difference, and be prepared to discuss them during the interview.
✨Communicate Confidently
As a key point of contact for customers and internal teams, strong communication is essential. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences and skills.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions about the company culture, team dynamics, and what a typical day looks like. This not only shows your interest but also helps you determine if the role is the right fit for you.
