At a Glance
- Tasks: Support the FM team with admin tasks and ensure smooth operations.
- Company: Join a dynamic team at LilyLifestyle in Wythenshawe.
- Benefits: Competitive salary, Monday to Friday hours, and a supportive work environment.
- Other info: Great opportunity for career growth and development.
- Why this job: Be part of a fast-paced team and make a real difference in facilities management.
- Qualifications: Experience in facilities management or strong organisational skills preferred.
The predicted salary is between 25500 - 26500 £ per year.
Location: Wythenshawe
Salary: 25,500 - 26,500
Hours: Monday - Friday 40 hours per week
Start Date: Immediate/subject to notice
About the Role
My client is seeking a proactive and organised Customer Care coordinator to join a busy FM team based in Wythenshawe. This is an excellent opportunity for someone with facilities or compliance administration experience who thrives in a fast-paced, team-focused environment. You’ll play a key role in supporting the Operations Manager and ensuring smooth day-to-day running of facilities services.
Key Responsibilities
- Provide efficient administrative and compliance support across the FM contract.
- Log and manage PPM and reactive work orders through to completion, ensuring KPI delivery.
- Liaise with clients and contractors via phone and Helpdesk systems.
- Prepare quotations, raise purchase orders, and coordinate access and scheduling for subcontractors.
- Produce and maintain reports, documentation, and records to audit-ready standards.
- Work closely with the management team to support ongoing contract delivery.
Requirements
- Previous experience in Facilities Management administration or a similar role (desirable).
- Strong organisational skills and attention to detail.
- Reliable, self-motivated, and able to manage a busy workload.
- Excellent communication and IT skills (Helpdesk/CAFM/Maximo experience beneficial).
How to Apply
If you’re interested, please send your CV or contact Jess for more information.
Customer Care Administrator. Job in Wythenshawe LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic team in Wythenshawe as a Customer Care Administrator, where you'll enjoy a supportive work culture that values collaboration and efficiency. With competitive salaries and opportunities for professional growth, this role offers a chance to make a meaningful impact in facilities management while working in a fast-paced environment. Our commitment to employee development ensures you will have the resources and support needed to thrive in your career.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Care Administrator. Job in Wythenshawe LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. Knowing what makes them tick will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice common interview questions with a mate. This will help you articulate your experience in facilities management and demonstrate how your skills align with the role of Customer Care Administrator.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Customer Care Administrator. Job in Wythenshawe LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in facilities management or compliance administration. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Care Administrator role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Show Off Your Organisational Skills:Since the role requires strong organisational skills, consider including examples of how you've managed busy workloads in the past. We want to know how you keep everything running smoothly, even in a fast-paced environment!
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your details and get you one step closer to joining our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you understand the role of a Customer Care Administrator inside out. Familiarise yourself with facilities management terminology and processes, especially around PPM and reactive work orders. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and ensure everything runs smoothly, even in a fast-paced environment.
✨Communication is Key
You'll be liaising with clients and contractors, so practice articulating your thoughts clearly. Think about how you can demonstrate your excellent communication skills during the interview. Maybe share a story where effective communication made a difference in your previous roles.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to the job. For example, how would you handle a last-minute change in scheduling for subcontractors? Prepare by thinking through potential scenarios and your responses, showcasing your problem-solving abilities and proactive mindset.
