At a Glance
- Tasks: Manage customer accounts, resolve issues, and drive business opportunities.
- Company: Passionate company with a friendly and hardworking team.
- Benefits: £35,000 salary, performance bonus, hybrid working, and professional development.
- Other info: Opportunity for personal and professional growth in a dynamic environment.
- Why this job: Join a growing team and make a real impact on customer relationships.
- Qualifications: 3+ years in account management and exceptional communication skills.
The predicted salary is between 35000 - 35000 £ per year.
We are pleased to be working with a passionate company who, through growth, are looking for an experienced Customer Account Manager to join their team on a full-time, permanent basis. They are based just outside of Newark; therefore, own transport is essential.
For the role of Customer Account Manager, the ideal candidate will come from an IT/Technical/SaaS background and have previous, proven experience as an Account Manager. Any business development experience would also be welcomed.
Package:
- Salary: £35,000 plus a Company Performance Bonus.
- A commission structure will follow in the future.
- Company Pension Scheme, Private Health Insurance.
- Hybrid working after probation can be discussed with the option of working 1 day at home per week.
- Professional development opportunities.
We are looking for an enthusiastic and client-focused individual as you will play a critical role throughout the journey of their customers; maintaining and developing successful customer relations whilst driving opportunities for additional business. You will be joining a very friendly and hard-working team. We are looking for someone who can build rapport with people, be organised and adaptable.
Key Responsibilities:
- Act as the primary contact for customers, addressing enquiries, resolving issues and providing timely support.
- Deliver demonstrations of software and capabilities/highlight potential benefits for customers existing and new.
- Develop a clear understanding of each client's business needs and maintain regular contact with existing clients.
- Identify opportunities to expand service offerings with current clients, upselling where appropriate.
- Partner with the onboarding team to ensure a smooth handover for new clients.
- Work closely with other internal teams to enhance the overall client experience.
Qualifications & Skills:
- Minimum of 3 years in a client relationship, account management role.
- Exceptional communication skills with the ability to build rapport and credibility quickly.
- Experience using CRM platforms.
- Full UK Driving Licence as some travel may be required.
If you are someone who is looking for personal and professional growth and feel that you have the right skills, then please email Natalie Fox.
Customer Account Executive. Job in Nottinghamshire LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic and passionate team as a Customer Account Executive in Nottinghamshire, where your contributions will be valued and rewarded. With a competitive salary of £35,000 plus performance bonuses, and benefits like a company pension scheme and private health insurance, this role offers not just a job but a pathway for professional growth. Enjoy a supportive work culture that encourages collaboration and client-focused success, with the flexibility of hybrid working arrangements after probation.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Account Executive. Job in Nottinghamshire LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT and SaaS sectors. Let them know you're on the hunt for a Customer Account Executive role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly. Be ready to discuss how your experience aligns with their needs, especially in building client relationships and upselling services. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your past successes in account management and how you can bring value to their team. Role-play with a friend or in front of a mirror to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community. Let’s get you that Customer Account Executive role!
We think you need these skills to ace Customer Account Executive. Job in Nottinghamshire LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Customer Account Executive. Highlight your experience in IT/Technical/SaaS and any business development you've done. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and the company. Tell us why you're the perfect fit and how you can contribute to our team. Keep it friendly and professional!
Showcase Your Communication Skills:Since communication is key in this role, make sure your application reflects your ability to build rapport. Use clear and concise language, and don’t shy away from showing a bit of your personality. We love a good story!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on the company's products and services, especially their software capabilities. Being able to discuss how these can benefit clients will show that you're genuinely interested and knowledgeable.
✨Showcase Your Experience
Prepare specific examples from your previous roles that highlight your account management skills. Talk about how you've successfully built relationships with clients and any business development successes you've had.
✨Practice Your Communication Skills
Since exceptional communication is key for this role, practice articulating your thoughts clearly. You might even want to do a mock interview with a friend to get comfortable with discussing your experience and answering common interview questions.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of the interview. This could be about the team dynamics, the company culture, or how success is measured in the role. It shows you're engaged and serious about the opportunity.
