At a Glance
- Tasks: Support individuals in custody with guidance and tailored support for successful reintegration.
- Company: Join a compassionate team dedicated to making a difference in the criminal justice sector.
- Benefits: Competitive salary, generous leave, volunteer days, and healthcare cash plan.
- Other info: Dynamic role with opportunities for personal growth and skill development.
- Why this job: Make a real impact by helping participants change their lives for the better.
- Qualifications: Experience in social care, rehabilitation, or community outreach is preferred; recent grads welcome.
The predicted salary is between 25877 - 29000 £ per year.
We are looking for a compassionate and motivated Custody Support Worker to join our CFO Evolution team and make a real difference in the lives of individuals in custody. In this role, you will support a caseload of participants within a prison environment, starting from initial engagement and assessment and continuing throughout their sentence. You will provide motivational guidance and tailored support to help participants stay engaged, overcome personal challenges, and prepare for successful reintegration into the community. Support is delivered through a mix of one‑to‑one sessions and group interventions, with a strong focus on pre‑release planning to ensure a smooth transition back into society.
We are ideally looking for someone with experience in one or more of the following areas:
- Probation services supporting individuals under supervision or on licence
- Social care working with vulnerable adults or young people
- Prison or custody settings with a focus on rehabilitation or reintegration
- Substance misuse or mental health services involving motivational support or mentoring
- Community outreach and housing support
We also welcome applications from recent graduates who are eager to gain experience in the criminal justice sector and make a meaningful impact. This is a rewarding opportunity that will allow you to help our participants change their lives around!
Salary and Benefits
In return for your dedication, knowledge, and commitment, we offer a competitive salary of £25,877 – £29,000 per annum (dependent on experience) with the following benefits:
- 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days)
- 2 Volunteer Days
- Pension – 5% Employee, 5% Employer
- Healthcare Cash Plan, including 3× salary life assurance
- Annual salary review
- Refer a friend scheme
- Free access to Benefit Hub – an online portal with retail discounts, cycle to work scheme, and additional voluntary benefits
Location and Working Hours
Location: HMP Portland
Hours: 37 hours per week
Contract: Permanent
Closing Date: 21 May 2026
Skills and Experience
- Experience managing a caseload of participants – desirable
- Knowledge of inputting and retrieving electronic data and maintaining computer‑based information systems accurately and timely; experience in a target‑driven environment
- Excellent verbal, non‑verbal and written communication skills, including the ability to relate to people at all levels and in a variety of settings
- Ability to motivate and sustain engagement of individuals
Key Responsibilities
- Meet individual performance targets and contribute towards meeting team performance targets in line with contractual requirements
- Collaborate closely with volunteer peer mentors and/or mentors to manage your caseload more effectively and connect participants with resources for housing, substance use, physical and mental health, etc.
- Contribute individually and as a team member to a learning environment where all colleagues develop their skills and share best practice
- Ensure effective case management and coordination of risk with a particular focus on safeguarding adults and children, including timely notification of concerns regarding changes in individual risk to the Probation Service and adherence to systems, policies and procedures to support risk management
- Ensure all contractual targets are met
Custody Support Specialist. Job in Portland LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At CFO Evolution, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of individuals in custody. Our supportive work culture fosters collaboration and personal growth, offering comprehensive training and development opportunities for our staff. Located at HMP Portland, we provide a competitive salary, generous leave policies, and unique benefits such as volunteer days and access to a retail discount hub, ensuring our employees feel valued and empowered in their roles.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Custody Support Specialist. Job in Portland LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the criminal justice sector, especially those who work in custody support or rehabilitation. Attend local events or workshops to meet potential colleagues and mentors who can give you insider tips on landing that Custody Support Specialist role.
✨Tip Number 2
Show your passion! When you get the chance to chat with hiring managers or during interviews, share your motivation for helping individuals in custody. Talk about any relevant experiences you've had, whether through work or volunteering, to demonstrate your commitment to making a difference.
✨Tip Number 3
Prepare for the interview by researching the organisation and its values. Understand their approach to rehabilitation and reintegration, and think about how your skills align with their mission. This will help you stand out as a candidate who truly gets what they’re all about.
✨Tip Number 4
Don’t forget to apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you’re serious about joining our team and making a real impact in the lives of those we support.
We think you need these skills to ace Custody Support Specialist. Job in Portland LilyLifestyle Jobs
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping others shine through. We want to see that you genuinely care about making a difference in the lives of individuals in custody. Share any relevant experiences that highlight your motivation and commitment!
Tailor Your CV:Make sure your CV is tailored to the Custody Support Specialist role. Highlight your experience in probation services, social care, or any relevant fields. We love seeing how your background aligns with what we do, so don’t hold back on those details!
Be Clear and Concise:Keep your written application clear and to the point. Use straightforward language and avoid jargon. We appreciate when applicants communicate effectively, as it reflects the skills needed for the role. Remember, clarity is key!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Custody Support Worker. Familiarise yourself with the responsibilities and challenges that come with supporting individuals in custody. This will help you articulate how your experience aligns with the job and show your genuine interest in making a difference.
✨Showcase Your Compassion
In this role, empathy is key. Be prepared to share examples from your past experiences where you've demonstrated compassion and support for vulnerable individuals. Whether it's through mentoring, social care, or community outreach, highlight how you've positively impacted others' lives.
✨Engagement Strategies Matter
Think about how you would motivate and engage participants in a prison environment. Prepare to discuss specific strategies you've used in the past to keep individuals engaged and focused on their rehabilitation. This could include one-to-one sessions or group interventions that you've facilitated.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, the support available for staff, or how success is measured in the role. This shows that you're not only interested in the position but also in contributing to a positive work environment.
