At a Glance
- Tasks: Manage service bookings and deliver top-notch customer service in a dynamic automotive environment.
- Company: Reputable dealership in Croydon with a supportive team culture.
- Benefits: Competitive salary, performance bonus, and no weekend work for a great work-life balance.
- Why this job: Join a valued team and advance your automotive career while enjoying your weekends free!
- Qualifications: Experience as a Service Advisor and strong communication skills are essential.
The predicted salary is between 32000 - 33000 £ per year.
Location: Croydon
Hours: Monday-Friday, 8:00am-5:30pm
Salary: £32,000 - £33,000 + Performance Bonus
Weekend Work: None - Enjoy Your Weekends Free!
Are you a motivated, customer-focused Service Advisor looking to take the next step in your automotive career? Join a reputable and supportive dealership where your skills, enthusiasm, and team spirit will be genuinely valued.
What You'll Be Doing
- Managing and coordinating all Service Department bookings.
- Ensuring efficient workshop loading while delivering outstanding customer service.
- Identifying and promoting additional work, including service plans and special offers.
- Acting as a key point of contact between customers and the workshop team.
What We're Looking For
- Previous experience as a Service Advisor within a dealership environment.
- Knowledge of Kerridge, 1Link, Pinnacle, or similar DMS systems.
- A proven ability to upsell products or services.
- A full, valid UK manual driving licence (subject to driver checks).
- A positive attitude, strong communication skills, and a desire to deliver excellent service.
What You'll Get in Return
- Performance-related bonus
- No weekend working - enjoy a great work-life balance
- Supportive team environment and a respected employer
If you're interested in this Service Advisor opportunity, please contact Skills and quote Job Number: 52872.
Service Advisor. Job in Croydon LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a reputable automotive dealership in Croydon that prioritises employee well-being and professional growth. With a supportive team culture, no weekend work, and a performance-related bonus, this role offers an excellent work-life balance while allowing you to thrive in your career as a Service Advisor.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor. Job in Croydon LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the lookout for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Service Advisors and practice your responses. Highlight your experience with DMS systems like Kerridge or 1Link, and be ready to showcase your upselling skills.
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Service Advisor. Job in Croydon LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Service Advisor. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your customer service and upselling abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the dealership. Let us know why you’re the perfect fit and how you can contribute to our team spirit.
Show Off Your Knowledge:If you've got experience with DMS systems like Kerridge or 1Link, make sure to mention it! We love seeing candidates who are familiar with the tools of the trade, so don’t hold back on those details.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, we can’t wait to hear from you!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of automotive service processes and the specific systems mentioned in the job description, like Kerridge or 1Link. Being able to discuss these confidently will show that you're not just a good communicator but also technically savvy.
✨Showcase Your Customer Service Skills
Prepare examples from your past experience where you delivered outstanding customer service. Think about times when you went above and beyond for a customer or successfully resolved a difficult situation. This will highlight your ability to be the key point of contact between customers and the workshop team.
✨Demonstrate Your Upselling Ability
Since the role involves promoting additional work and service plans, come ready with examples of how you've successfully upsold products or services in previous roles. This will illustrate your sales skills and your understanding of the importance of maximising opportunities.
✨Bring a Positive Attitude
Your attitude can make a huge difference in an interview. Be enthusiastic about the role and the company, and don’t forget to smile! A positive demeanour will resonate well with the interviewers and reflect the supportive team environment they value.
