At a Glance
- Tasks: Lead and manage the maintenance team, ensuring high-quality upkeep of apartments.
- Company: Join a dynamic company focused on creating safe and well-maintained living environments.
- Benefits: Competitive salary, career growth opportunities, and a supportive team culture.
- Other info: Be part of a collaborative team that values integrity and proactive problem-solving.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Experience in facilities management and strong customer service skills required.
The predicted salary is between 35000 - 45000 £ per year.
The role involves leading and managing the on-site maintenance team, delegating and supervising daily operations, ensuring all statutory obligations are met, and that planned preventative maintenance and remedial works are completed to the required standard.
What you’ll be doing:
- Lead the maintenance team, delegating and supervising daily operations
- Oversee inspections, repairs, and general upkeep of apartments and communal areas
- Ensure statutory obligations and compliance requirements are met
- Manage planned preventative maintenance (PPMs) and remedial works
- Oversee all resident-reported maintenance, ensuring timely and high-quality resolution
- Maintain accurate records and documentation of all maintenance activity
- Deliver exceptional customer service and create a safe, well-maintained environment for residents
About you:
- Proven experience in a facilities or maintenance management role
- Strong customer service skills in a resident-facing environment
- Excellent written and spoken English
- Strong IT skills including MS Word, Excel, and Outlook
- Excellent relationship-building skills with both residents and team members
- Organised, efficient, and an excellent communicator
- Professional, approachable, and able to lead with integrity
- A proactive and collaborative team player
Facilities Manager. Job in Croydon LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and integrity. As a Facilities Manager in Croydon, you'll benefit from opportunities for professional growth while ensuring a safe and well-maintained environment for our residents. Our commitment to employee development and a strong focus on customer service makes us a rewarding place to build your career.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Manager. Job in Croydon LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. Attend local events or join online forums where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in managing maintenance teams and delivering top-notch customer service. Use specific examples to demonstrate how you've tackled challenges in the past.
✨Tip Number 3
Be proactive! If you see a job that fits your skills, don’t wait for the application window to open. Reach out directly to the company through our website and express your interest. A little initiative can go a long way!
✨Tip Number 4
Prepare for interviews by researching the company and its values. Think about how your experience aligns with their needs, especially in terms of compliance and maintenance management. Being well-prepared shows you’re serious about the role!
We think you need these skills to ace Facilities Manager. Job in Croydon LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in facilities management. Use keywords from the job description to show that you’re a perfect fit for the role. We want to see how your skills align with what we’re looking for!
Show Off Your Customer Service Skills:Since this role involves a lot of resident interaction, it’s crucial to showcase your customer service experience. Share specific examples of how you've handled resident issues or improved their experience in previous roles.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the best candidate for the Facilities Manager position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your facilities management knowledge. Understand the key responsibilities of the role, like overseeing maintenance teams and ensuring compliance with statutory obligations. Being able to discuss specific examples from your past experience will show that you're not just familiar with the theory but have practical skills too.
✨Showcase Your Customer Service Skills
Since this role involves a lot of resident interaction, be prepared to share examples of how you've delivered exceptional customer service in previous positions. Think about times when you resolved issues or improved resident satisfaction, as this will highlight your ability to create a safe and well-maintained environment.
✨Demonstrate Your Organisational Skills
Facilities management requires a high level of organisation. Be ready to discuss how you manage multiple tasks, oversee inspections, and maintain accurate records. You could even bring along a sample of documentation you've created in the past to illustrate your attention to detail and efficiency.
✨Build Rapport with the Interviewers
Remember, interviews are a two-way street! Take the time to engage with your interviewers and build a connection. Ask them about their experiences at the company and share your thoughts on team collaboration. This will not only make you more memorable but also demonstrate your excellent relationship-building skills.