At a Glance
- Tasks: Manage service bookings and deliver top-notch customer service in a dynamic dealership.
- Company: Reputable automotive dealership in Croydon with a supportive team culture.
- Benefits: Competitive salary, performance bonus, and no weekend work for a great work-life balance.
- Other info: Opportunity to upsell services and work in a respected environment.
- Why this job: Join a valued team and advance your automotive career while enjoying your weekends free!
- Qualifications: Experience as a Service Advisor and strong communication skills are essential.
The predicted salary is between 32000 - 33000 £ per year.
Service Advisor - Automotive Dealership
Location: Croydon
Hours: Monday-Friday, 8:00am-5:30pm
Salary: £32,000 - £33,000 + Performance Bonus
Weekend Work: None - Enjoy Your Weekends Free!
Are you a motivated, customer-focused Service Advisor looking to take the next step in your automotive career? Join a reputable and supportive dealership where your skills, enthusiasm, and team spirit will be genuinely valued.
What You'll Be Doing
- Managing and coordinating all Service Department bookings.
- Ensuring efficient workshop loading while delivering outstanding customer service.
- Identifying and promoting additional work, including service plans and special offers.
- Acting as a key point of contact between customers and the workshop team.
What We're Looking For
- Previous experience as a Service Advisor within a dealership environment.
- Knowledge of Kerridge, 1Link, Pinnacle, or similar DMS systems.
- A proven ability to upsell products or services.
- A full, valid UK manual driving licence (subject to driver checks).
- A positive attitude, strong communication skills, and a desire to deliver excellent service.
What You'll Get in Return
- Performance-related bonus
- No weekend working - enjoy a great work-life balance
- Supportive team environment and a respected employer
If you're interested in this Service Advisor opportunity, please contact Skills and quote Job Number: 52872.
Automotive Service Advisor. Job in Croydon LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a reputable automotive dealership in Croydon that prioritises your professional growth and work-life balance. With a supportive team environment, no weekend work, and performance-related bonuses, this role as a Service Advisor offers you the chance to thrive in your career while enjoying your personal time. Experience a workplace where your contributions are valued and recognised, making it an excellent choice for motivated individuals seeking meaningful employment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Automotive Service Advisor. Job in Croydon LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the lookout for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Service Advisors and practice your answers. Highlight your experience with DMS systems like Kerridge or 1Link, and be ready to showcase your upselling skills.
✨Tip Number 3
Show off your customer service skills! During interviews, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to delivering excellent service, which is key for this role.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're serious about joining our team and helps us keep track of your application more efficiently.
We think you need these skills to ace Automotive Service Advisor. Job in Croydon LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Service Advisor. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your customer service and upselling abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the dealership. Let us know why you’re the perfect fit and how you can contribute to our team.
Show Off Your Knowledge:If you've got experience with DMS systems like Kerridge or 1Link, make sure to mention it! We love seeing candidates who are familiar with the tools of the trade, so don’t hold back on those details.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of automotive service processes and the specific systems mentioned in the job description, like Kerridge or 1Link. Being able to discuss these confidently will show that you're not just a good communicator but also technically savvy.
✨Showcase Your Customer Service Skills
Prepare examples from your past experience where you provided exceptional customer service. Think about times when you turned a negative situation into a positive one. This role is all about customer focus, so demonstrating your ability to handle various situations will be key.
✨Practice Upselling Scenarios
Since upselling is part of the job, come up with a few scenarios where you successfully promoted additional services or products in your previous roles. Be ready to discuss your approach and the results you achieved, as this will highlight your sales skills.
✨Ask Insightful Questions
At the end of the interview, have a couple of thoughtful questions prepared about the dealership's service department or team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you too.
