At a Glance
- Tasks: Support individuals in temporary accommodation with guidance and welfare checks.
- Company: Join a compassionate organisation dedicated to making a difference.
- Benefits: Enjoy 33 days annual leave, health cover, and a supportive work environment.
- Other info: Flexible shifts and opportunities for career growth await you.
- Why this job: Make a real impact on people's lives while developing your skills.
- Qualifications: Compassionate, organised, and experienced in support work or housing.
The predicted salary is between 35000 - 35000 £ per year.
Location: Crowborough
Salary: up to £35,000 per annum
Job Type: Full-time, Permanent (48 hours per week - Days & Nights)
About the Role
We are currently recruiting for Welfare Officers to join our client at their Crowborough site. This is an excellent opportunity to join an independent organisation that delivers accommodation services across the UK, supporting both central and local government, as well as the charitable sector. As a Welfare Officer, you will play a key role in providing direct advice, support, and safeguarding to Service Users (SUs) residing in temporary accommodation. You will manage an assigned caseload, ensuring welfare standards are maintained while working in line with company procedures. This role operates on a 48-hour week, consisting of 12-hour shifts:
- Day shifts: 07:00 - 19:00
- Night shifts: 19:00 - 07:00
Key Responsibilities
- Provide guidance and signposting to external services such as healthcare providers, shops, and support agencies
- Conduct regular welfare checks and site visits, reporting incidents, issues, and absconders
- Ensure Service Users are moved on within required timeframes
- Arrange transport and relocation of Service Users where required
- Maintain accurate records and ensure systems are up to date
- Manage a portfolio of accommodation properties and hotel placements
- Carry out monthly inspections and report maintenance issues
- Ensure properties meet health and safety standards at all times
- Coordinate and carry out minor repairs where necessary
- Manage property inventory and ensure items are repaired or replaced as needed
- Support effective void and property management through recommendations to management
Benefits
- 33 days annual leave (including bank holidays)
- Life cover (2x basic salary)
- Westfield Health membership (cashback on healthcare, retail and gym discounts)
- Employer pension contribution (4% employer / 4% employee)
- Mileage expenses (claimable from home)
- Company equipment provided (laptop/mobile, where required)
- Referral scheme
Additional Information
Successful applicants will be subject to DBS and CTC clearance. Unfortunately, this role does not offer sponsorship under the points-based system.
About You
We are looking for candidates who are:
- Compassionate and proactive, with a strong focus on safeguarding and welfare
- Highly organised, with the ability to manage multiple responsibilities
- Confident in working independently and as part of a team
- Experienced in housing, support work, or a similar environment (desirable)
EEO Statement
We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Welfare Support Officer. Job in Crowborough LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a compassionate and proactive team as a Welfare Support Officer in Crowborough, where you will have the opportunity to make a meaningful impact on the lives of Service Users in temporary accommodation. Our independent organisation values employee growth, offering 33 days of annual leave, health benefits, and a supportive work culture that prioritises safeguarding and welfare. With a focus on teamwork and community support, this role provides a rewarding environment for those looking to contribute positively while enjoying a comprehensive benefits package.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Welfare Support Officer. Job in Crowborough LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the welfare support field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with their mission of supporting service users. Show them you're not just a fit on paper but also in spirit!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to safeguarding and welfare. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your relevant experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Welfare Support Officer. Job in Crowborough LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Welfare Support Officer role. Highlight your experience in housing, support work, or any relevant areas that show you’re a great fit for the job.
Craft a Compelling Cover Letter:Your cover letter should reflect your passion for supporting others and your proactive approach. Use specific examples to demonstrate how your skills align with the responsibilities outlined in the job description.
Showcase Your Organisational Skills:Since the role requires managing multiple responsibilities, make sure to mention any experiences where you successfully juggled tasks. This will show us that you can handle the demands of the job.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Welfare Support Officer. Familiarise yourself with the key tasks like conducting welfare checks and managing caseloads. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Compassion
As a Welfare Officer, compassion is key. Prepare examples from your past experiences where you've demonstrated empathy and support for others. This could be through previous jobs or volunteer work. Highlighting these moments will resonate well with the interviewers.
✨Be Organised and Ready
Given the nature of the job, being organised is crucial. Bring a notepad with questions you have about the role and jot down important points during the interview. This shows that you’re proactive and serious about the position.
✨Understand the Company Culture
Research the organisation's values and mission. Understanding their approach to welfare and support services will allow you to align your answers with their ethos. This can set you apart from other candidates who may not have done their homework.
