At a Glance
- Tasks: Manage customer accounts and ensure timely collection of outstanding debts.
- Company: Join a dynamic finance team at Gleeson Recruitment Group in Sutton Coldfield.
- Benefits: Earn up to £31,000 with 30 days annual leave plus bank holidays.
- Other info: Enjoy a supportive environment with opportunities for personal and professional growth.
- Why this job: Make a real impact while building strong relationships with customers and internal teams.
- Qualifications: Experience in credit control, strong communication, and negotiation skills required.
The predicted salary is between 31000 - 31000 £ per year.
Location: Sutton Coldfield
Department: Credit Control
Salary: Up to 31,000
Benefits: 30 days annual leave + bank holidays
Overview
We are looking for a proactive and detail-oriented Credit Controller to join a dynamic and fast-paced finance team. In this role, you will take ownership of a diverse customer portfolio, managing a high volume of accounts while building strong relationships with both internal teams and external clients. This is a fantastic opportunity to work in a collaborative environment where your decision-making, negotiation skills, and ability to prioritise will directly impact the business.
What You'll Be Doing
- Customer Account Management
- Oversee a portfolio of approximately customers, managing accounts of varying values
- Proactively manage customer balances, ensuring timely collection of outstanding debts
- Maintain strong working relationships with customers to support prompt payment and query resolution
- Credit Control & Collections
- Contact customers via phone, email, and workflow systems to ensure payments are received on time
- Investigate and resolve account queries to reduce payment delays
- Escalate overdue accounts when required, including liaising with legal representatives
- Order & Risk Management
- Review and release held sales orders, balancing customer needs with credit risk
- Monitor accounts to ensure adherence to agreed credit limits and payment terms
- Assess creditworthiness for new and existing customers using financial reports and data
- Analysis & Reporting
- Review credit reports and financial statements, identifying any potential risks
- Support decision‑making by analysing account performance and financial data
- Maintain accurate system records across multiple platforms
- Collaboration & Support
- Work closely with internal teams, including sales and branch colleagues, to resolve issues and improve collection outcomes
- Participate in branch visits where required to strengthen relationships and processes
- Contribute to team targets and deadlines in a high‑volume environment
What We're Looking For
We are seeking someone who thrives in a fast‑moving environment and enjoys managing multiple priorities while maintaining accuracy and attention to detail. Key skills and experience include:
- Proven experience in credit control or collections
- Strong communication and relationship‑building skills
- Confident negotiator with the ability to resolve issues effectively
- Excellent organisation and time management skills
- Analytical mindset with the ability to interpret financial information
- Comfortable working across multiple systems and platforms
- Resilient under pressure with a flexible, team-focused approach
Why Join?
- Competitive salary of up to 31,000
- Generous holiday allowance: 30 days + bank holidays
- Opportunity to manage your own portfolio and make an impact
- Supportive and collaborative team environment
- Exposure to a wide range of customers and financial scenarios
Equal Opportunity Statement
At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.
Credit Control Specialist. Job in Sutton Coldfield LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join Gleeson Recruitment Group as a Credit Control Specialist in Sutton Coldfield, where you will thrive in a supportive and collaborative team environment. With a competitive salary of up to £31,000 and a generous holiday allowance of 30 days plus bank holidays, this role offers the chance to manage your own diverse customer portfolio while making a meaningful impact on the business. We prioritise employee growth and inclusivity, ensuring that every team member has the opportunity to develop their skills and contribute to our success.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Specialist. Job in Sutton Coldfield LilyLifestyle Jobs
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking insightful questions shows that you’re engaged and helps you figure out if the role is right for you too. Plus, it’s a great way to keep the conversation flowing.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you on their radar as they make their decision.
We think you need these skills to ace Credit Control Specialist. Job in Sutton Coldfield LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Control Specialist role. Highlight your relevant experience in credit control, collections, and any specific achievements that showcase your skills in managing customer accounts and resolving queries.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our dynamic finance team. Mention your negotiation skills and how you’ve successfully built relationships with clients in the past.
Showcase Your Analytical Skills:Since this role involves analysing financial data, be sure to mention any experience you have with interpreting credit reports or financial statements. We want to see how you can contribute to decision-making processes!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Numbers
Before the interview, brush up on key financial concepts and metrics relevant to credit control. Be prepared to discuss how you’ve managed customer accounts in the past, including any specific figures or outcomes that demonstrate your success.
✨Showcase Your Communication Skills
Since this role involves building relationships with customers and internal teams, practice articulating your thoughts clearly. Think of examples where your communication skills helped resolve issues or improved collection outcomes.
✨Demonstrate Your Analytical Mindset
Be ready to talk about how you analyse financial data and assess creditworthiness. Prepare a couple of scenarios where your analytical skills made a difference in decision-making or risk management.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, simulating a negotiation or a difficult conversation with a customer. Practise staying calm under pressure and think about how you would handle objections or pushback effectively.
