At a Glance
- Tasks: Manage customer accounts, resolve payment issues, and improve cash flow.
- Company: Established UK business in a fast-growing sector with a collaborative culture.
- Benefits: Study support, career development, onsite parking, and employee referral bonuses.
- Other info: Dynamic environment with clear progression opportunities and community involvement.
- Why this job: Join a supportive finance team and build strong relationships while making an impact.
- Qualifications: Proactive mindset, strong communication skills, and attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
This is an opportunity based in Basingstoke, Hampshire to join a well-established UK business in a fast-growing sector, supporting a diverse customer base across multiple sites. Known for its collaborative culture, focus on continuous improvement, and commitment to employee development, the company offers a stable yet dynamic working environment.
The Credit Controller role sits within a busy, supportive finance team, providing broad exposure across credit control and accounts processes. It would suit someone who enjoys relationship building, problem solving, and working in a detail-focused environment. The business also offers a strong benefits package, clear career development opportunities, and a positive working culture.
What will the Credit Controller role involve?
- Building and maintaining strong relationships with customers and internal teams to resolve payment issues
- Managing a portfolio of customer accounts and proactively chasing overdue balances
- Posting daily bank receipts, maintaining accurate ledger records, and supporting payment allocation activities
- Working to reduce aged debt and improve overall cash flow across the business
- Handling customer queries via phone, email, and payment inboxes, including processing card payments and resolving issues
- Following escalation processes for non-payment cases and contributing to debt recovery strategies, including attending review meetings
Suitable Candidate for the Credit Controller vacancy
- Proactive, resilient mindset with the ability to work effectively in a fast-paced, deadline-driven environment
- Strong communication skills with a confident, professional, and customer-focused approach
- Good IT skills, including Excel and CRM/sales ledger systems
- Ability to build effective relationships across internal teams and external customers
- High attention to detail with strong numerical accuracy
- Well organised with the ability to prioritise workload effectively; previous credit control or finance experience desirable but not essential
Additional benefits and information for the role of Credit Controller
- Study support and training
- Career development and progression opportunities within a supportive environment
- Onsite parking
- Employee referral bonus scheme and regular charity/community involvement initiatives
- Salary dependent on experience
Credit Control. Job in Upton Grey LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a well-established UK business in Basingstoke, Hampshire, where you will thrive in a collaborative culture that prioritises continuous improvement and employee development. As a Credit Controller, you will enjoy a stable yet dynamic working environment, with strong benefits, clear career progression opportunities, and a positive atmosphere that fosters relationship building and problem solving.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control. Job in Upton Grey LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Credit Control role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially their focus on collaboration and employee development. Be ready to share how your skills in relationship building and problem solving can contribute to their team.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on articulating your experience in credit control and how you handle customer queries. This will boost your confidence when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Credit Control. Job in Upton Grey LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Credit Controller role. Highlight your relationship-building abilities and any relevant finance experience to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've tackled payment issues or improved cash flow in previous positions.
Showcase Your Attention to Detail:In a detail-focused environment like ours, it’s crucial to demonstrate your numerical accuracy and organisational skills. Consider including metrics or achievements that showcase your attention to detail.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Numbers
As a Credit Controller, you'll be dealing with numbers all day long. Brush up on your numerical skills and be ready to discuss how you've managed accounts or resolved payment issues in the past. This will show that you’re detail-oriented and capable of handling the financial aspects of the role.
✨Build Rapport
Since relationship building is key in this role, think about examples where you've successfully built relationships with customers or colleagues. Be prepared to share these stories during the interview to demonstrate your communication skills and customer-focused approach.
✨Show Your Problem-Solving Skills
Prepare to discuss specific challenges you've faced in previous roles and how you overcame them. This could involve resolving payment disputes or improving cash flow. Highlighting your proactive mindset will resonate well with the interviewers.
✨Familiarise Yourself with the Company
Do some research on the company’s culture and values. Understanding their commitment to employee development and collaborative environment will help you align your answers with what they’re looking for. It shows genuine interest and can set you apart from other candidates.
