At a Glance
- Tasks: Lead collections and litigation processes while driving recovery strategies and managing key relationships.
- Company: Join a specialist debt collection business in a growth phase.
- Benefits: Competitive salary and the chance to shape debt recovery strategies.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real impact on customer outcomes and operational excellence.
- Qualifications: Experience in collections, strong regulatory knowledge, and leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
Location: Melton Mowbray
Contract: Fixed Term Contract (6-12 Months)
Salary: Competitive
The Opportunity
Red Recruitment is recruiting on behalf of our client, a specialist debt collection business, for an experienced Collections Manager to join the organisation on a 6-12 month fixed-term contract. The successful candidate will oversee the end-to-end collections and litigation lifecycle, manage key third-party relationships, and drive improved recovery outcomes while maintaining strong regulatory compliance. This role would suit an experienced collections professional with a strong regulatory background, who is comfortable operating both strategically and operationally in a fast-paced environment.
Key Responsibilities
- Develop, create, and execute a strategic business plan for historic and aged debt, with a focus on maximising recoveries and reducing future risk.
- Lead the end-to-end collections lifecycle, including pre-arrears prevention, collections activity, litigation management, and recovery strategies.
- Work closely with litigators and legal partners to oversee cases through the litigation process and ensure commercially effective outcomes.
- Manage and oversee relationships with third-party suppliers, collection agencies, legal partners, and external stakeholders.
- Design and implement effective pre-arrears strategies aimed at improving customer outcomes.
- Take ownership of both internal and external late-stage debt management activities across problematic and aged debt portfolios.
- Develop, manage, and monitor credit loss models and performance frameworks to support decision-making and forecasting.
- Analyse portfolio performance, identify risks, and implement corrective actions to improve collection effectiveness.
- Ensure all collections and recovery activities operate within regulatory frameworks and customer treatment standards.
- Provide leadership and direction across collections activity, driving operational excellence and continuous improvement initiatives.
Skills & Experience Required
- Proven experience in a senior collections, recoveries, or debt management role within regulated financial services or debt collection environments.
- Strong understanding of FCA regulations and experience operating within highly regulated frameworks.
- Demonstrated experience developing and executing collections strategies for aged, problematic, or distressed debt portfolios.
- Experience managing end-to-end litigation processes and working directly with legal partners and litigators.
- Strong knowledge of collections operations, arrears management, recoveries, and credit risk principles.
- Experience developing credit loss models, forecasting methodologies, and performance reporting.
- Proven capability managing third-party suppliers and outsourced collections partners.
- Strong analytical and commercial mindset with the ability to make data-driven decisions.
- Ability to influence stakeholders across multiple functions and operate effectively in a change-focused environment.
- Strong leadership capability with the confidence to build and implement new strategies quickly.
Desirable Experience
- Experience working with problematic, vulnerable, or high-risk customer debt portfolios.
Why Apply?
This role offers the opportunity to make a measurable impact within a business undergoing growth, with responsibility for shaping debt recovery strategy, improving customer outcomes, and strengthening operational controls across collections and litigation activities.
Collections and Litigations Manager. Job in Melton Mowbray LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic and growing debt collection business in Melton Mowbray, where you will have the opportunity to lead strategic initiatives that directly impact recovery outcomes and customer satisfaction. Our supportive work culture fosters professional development, offering you the chance to enhance your skills in a fast-paced environment while ensuring compliance with regulatory standards. With competitive remuneration and a focus on operational excellence, this role is perfect for those looking to make a meaningful contribution in the collections and litigation sector.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Collections and Litigations Manager. Job in Melton Mowbray LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the debt collection and financial services sectors. Attend industry events or webinars, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to collections and litigation. We recommend practising common interview questions and preparing examples from your experience that showcase your skills in managing collections and compliance.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged. We believe this small gesture can make a big difference in the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive roles listed there that you won’t find anywhere else. Let’s get you that Collections Manager role!
We think you need these skills to ace Collections and Litigations Manager. Job in Melton Mowbray LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Collections Manager role. Highlight your experience in debt management and collections strategies, especially any work with aged or problematic debt. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your achievements in collections and litigation management, and don’t forget to show your passion for improving customer outcomes.
Showcase Your Regulatory Knowledge:Since this role involves working within regulated frameworks, make sure to highlight your understanding of FCA regulations. We’re keen to see how you’ve navigated compliance in your previous roles, so don’t hold back!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Regulations
Make sure you brush up on FCA regulations and any other relevant compliance standards. Being able to discuss how you've navigated these frameworks in your previous roles will show that you're not just experienced, but also well-prepared for the regulatory landscape.
✨Showcase Your Strategic Thinking
Prepare examples of how you've developed and executed collections strategies in the past. Be ready to discuss specific cases where your strategic decisions led to improved recovery outcomes or reduced risks, as this role requires a strong focus on both strategy and operations.
✨Demonstrate Leadership Skills
Think about times when you've led teams or projects, especially in fast-paced environments. Highlight your ability to influence stakeholders and drive operational excellence, as this is crucial for managing collections activities effectively.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as managing problematic debt portfolios or working with third-party suppliers. Practising your responses to these scenarios can help you articulate your thought process and decision-making skills during the interview.
