At a Glance
- Tasks: Provide exceptional customer service and build relationships in a fun, dynamic environment.
- Company: Join a supportive team at our Colchester Club, where you can truly be yourself.
- Benefits: Enjoy flexible hours, mental wellbeing support, and generous staff discounts.
- Other info: Flexible 20-hour contract with opportunities for growth and learning.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Experience in customer service and strong communication skills are essential.
The predicted salary is between 10 - 12 £ per hour.
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you will be supported and encouraged to learn and grow? Do you consider yourself a people person? If yes, we would love to hear from you!
Join us as a Customer Assistant in our Colchester Club offering a 20 hour contract which is fully flexible over 7 days, including evenings and weekends, with some shifts finishing as late as 3:00 AM.
The Role You’ll Play
As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA.
Hit the Jackpot with Our Benefits
- A physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
- Thrive App for your mental wellbeing approved by the NHS
- Buzz Brights Apprenticeships
- Buzz Brilliance Awards
- Employee Recognition Scheme
- Buzz Learning, our digital learning platform with access to 100s of online courses
- In-house Training Fire safety, Food safety 1 & 2, COSHH and more
- Access to Trained Mental Health Advocates for advice on your mental wellbeing
- 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
- Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week’s holiday (if eligible)
- Staff discount 50% off bingo tickets, food & soft drinks
- Refer a Friend Scheme
- Life Assurance
- Pension Scheme
Your Responsibilities as Part of Our Team
- Build rapport and relationships with Customers
- Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard
- Support with other duties as requested by the line manager
- Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live
The Winning Combination We’re Looking For
- Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment
- Outstanding communication skills that can be adapted to different situations when necessary
- Experience of handling cash and basic numeracy knowledge
- You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards
Applicants must be 18+.
Customer Assistant. Job in Colchester LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At our Colchester Club, we pride ourselves on fostering a supportive and inclusive work environment where you can truly be yourself. As a Customer Assistant, you'll benefit from flexible working hours, comprehensive training opportunities, and a strong focus on employee wellbeing, including access to mental health resources and a generous holiday scheme. Join us to not only enhance your career but also to make meaningful connections with customers and colleagues alike.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant. Job in Colchester LilyLifestyle Jobs
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in as a Customer Assistant.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Be flexible and show it! The job requires adaptability, so during your interview, highlight times when you’ve successfully juggled multiple tasks or adapted to changing situations. It’ll show you’re the right fit for the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits right there, making it easier for you to tailor your approach.
We think you need these skills to ace Customer Assistant. Job in Colchester LilyLifestyle Jobs
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you connect with people.
Tailor Your Application:Make sure to customise your application for the Customer Assistant role. Highlight any relevant experience in customer service, especially in hospitality or retail, and explain how it relates to our values at StudySmarter.
Show Your Flexibility:Since the role involves flexible hours, mention your availability clearly. Let us know if you can work evenings and weekends, as this will help us understand how you fit into our team schedule.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hassle!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Company Culture
Before your interview, take some time to research the company culture at LilyLifestyle. They value genuine interactions and personal growth, so think about how you can demonstrate your people skills and willingness to learn during the conversation.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you provided exceptional customer service. Highlight situations where you went above and beyond to help customers, as this aligns perfectly with what they’re looking for in a Customer Assistant.
✨Be Ready for Flexibility Questions
Since the role requires flexibility with shifts, be prepared to discuss your availability openly. Think about how you can accommodate their needs, especially with late shifts, and express your willingness to adapt to different tasks across the club.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their training programmes or how they support employee wellbeing, which reflects your enthusiasm for personal development and teamwork.
