At a Glance
- Tasks: Lead a dynamic catering team and ensure top-notch service during events.
- Company: Join Colchester United's vibrant catering department.
- Benefits: Competitive pay, flexible shifts, and a fun work environment.
- Other info: Opportunity to work in a lively atmosphere with great career growth.
- Why this job: Create memorable experiences while developing your leadership skills.
- Qualifications: Experience in team management and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Are you ready to be part of and lead a dynamic catering team to new heights? As our Catering Duty Manager, you will play a pivotal role in ensuring the seamless operation of our catering department. Your main focus will be ensuring top-notch service in the club kiosks and public bars during match days and events.
Key Responsibilities
- Work closely with the Head of Catering and Duty Managers to prep stadium kiosks for match day service.
- Supervise and manage a team of talented colleagues, inspiring them to achieve outstanding results and meet key targets.
- Monitor and manage staffing levels for each function or match, optimising efficiency and maintaining cost-effectiveness.
- Ensure all catering areas are well-stocked before matches and events to maximise sales.
- Minimise stock wastage through effective ordering and allocation.
- Showcase your versatility by working in various front-of-house areas, supporting the team wherever needed to ensure efficiency and productivity.
- Coordinate setup for the next event/match, keeping costs low.
- Gather valuable feedback from customers after each function and collaborate with relevant departments to drive continuous improvement in our catering business.
- Manage and address any performance issues or shortcomings of front-of-house staff in collaboration with the Head of Catering, promoting a positive and professional work environment.
- Take responsibility for stock management during matches and events, adhering to established procedures and ensuring accuracy and accountability.
- Maintain clean and compliant catering areas, upholding our strict Health and Safety standards.
- As a trusted key holder, oversee stadium opening and closing procedures, occasionally working independently.
Personal Specification
- Proven experience in successfully leading, managing, and motivating teams.
- Flexibility is key; be prepared to adapt to varying shift patterns based on the needs of our catering business, including the ability to work longer shifts at short notice.
- Punctuality and impeccable personal presentation are essential.
- Passionate about delivering outstanding customer service and creating memorable experiences.
- Mindful of cost control measures and resource optimisation.
- Strong awareness of Health and Safety practices.
- Excellent communication skills to foster positive relationships with colleagues and customers.
- Exemplify the values of Colchester United Catering Department and serve as an ambassador for our brand.
Join our team as a Duty Manager and contribute to creating memorable experiences for our guests while leading a talented team in a vibrant environment!
Hours of Work
40 hours per week
Catering Duty Manager. Job in Colchester LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At Colchester United Catering, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered to excel. As a Catering Duty Manager, you will not only lead a dynamic team but also enjoy opportunities for personal growth and development in a fast-paced environment, all while contributing to unforgettable match day experiences. With a commitment to outstanding service and a focus on employee well-being, we offer a rewarding career path in the heart of Colchester.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Catering Duty Manager. Job in Colchester LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the catering industry, especially those who work at Colchester United or similar venues. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your skills! If you get the chance, volunteer at events or local catering gigs. This not only boosts your CV but also gives you real-world experience that can impress potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions related to team management and customer service. We recommend role-playing with a friend to build confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our vibrant team.
We think you need these skills to ace Catering Duty Manager. Job in Colchester LilyLifestyle Jobs
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your experience in leading and motivating teams. We want to see how you've inspired others to achieve great results, so share specific examples that showcase your management style.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand our values and can demonstrate how they fit into our catering team.
Emphasise Customer Service:Since delivering outstanding customer service is key for us, make sure to include any relevant experiences where you’ve gone above and beyond for customers. We want to know how you create memorable experiences!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Catering Stuff
Make sure you brush up on your catering knowledge before the interview. Understand the key responsibilities of a Catering Duty Manager, like stock management and customer service. Being able to discuss these topics confidently will show that you're serious about the role.
✨Show Off Your Leadership Skills
Since this role involves managing a team, be ready to share examples of how you've successfully led and motivated others in the past. Think of specific situations where you inspired your team to achieve great results, as this will demonstrate your capability to handle the responsibilities of the job.
✨Flexibility is Key
The job requires adaptability to varying shift patterns, so be prepared to discuss your availability and willingness to work longer shifts if needed. Highlight any previous experiences where you had to adjust your schedule or work under pressure, as this will show you're a team player.
✨Customer Service Focus
Prepare to talk about your passion for delivering outstanding customer service. Share stories of how you've created memorable experiences for customers in the past, and be ready to discuss how you would gather feedback and drive improvements in the catering business.
