At a Glance
- Tasks: Lead technical cash management projects and ensure seamless client solutions.
- Company: Join a dynamic team in a leading global payments solutions provider.
- Benefits: Gain valuable experience, enhance your skills, and enjoy a supportive work environment.
- Other info: Opportunity for growth in a fast-paced, collaborative setting.
- Why this job: Make a real impact by helping clients optimise their payment processes.
- Qualifications: Experience in client-facing roles with strong project management skills required.
The predicted salary is between 40000 - 50000 £ per year.
Fully onsite Contract Length: 12 Months Location: Bromley, Greater London
Are you an experienced Client Services Analyst with a passion for delivering exceptional client-facing solutions? Our client is seeking a skilled professional to join their team and play a crucial role in the migration of Cash Management and Treasury bulk file payments and reporting solutions for their Global Payments Solutions (GPS) clients. If you thrive in a dynamic environment and enjoy project management, this opportunity could be perfect for you.
Key Responsibilities- Project Management: Lead the implementation of technical cash management solutions for our EMEA GPS client base. This will involve managing connectivity through CashPro File import, 'host to Host' channels, EBICS, and SWIFT for various electronic payment and collection types, as well as reporting. Familiarity with industry standards (ISO20022) and proprietary file formats is essential.
- Delivery Oversight: Ensure successful project delivery and execution, aligning with agreed timelines. Your role will be pivotal in driving clients to realise new revenue opportunities promptly while meeting their expectations.
- Stakeholder Coordination: Collaborate closely with clients to establish clear implementation timelines. Maintain open lines of communication regarding project status, identifying potential issues, and proposing effective resolution steps within set deadlines.
- Technical Support: Assist clients with technical connectivity and file testing to optimise Straight Through Processing (STP) for transactions. Your expertise will help ensure a seamless transition and enhance client satisfaction.
- Internal Collaboration: Work in partnership with internal business partners as needed to expedite project resolutions, ensuring a smooth implementation process.
- Proven experience in a client-facing technical integration role, preferably within cash management or treasury services.
- Strong understanding of payment processing, including EBICS, SWIFT, and various electronic payment formats.
- Familiarity with ISO20022 standards and proprietary financial file formats.
- Excellent project management skills with a track record of delivering projects on time and within scope.
- Strong communication and interpersonal skills to effectively liaise with clients and stakeholders.
- Ability to work independently and collaboratively in a fast-paced environment.
Adecco Group UK & Ireland is an Equal Opportunities Employer.
Client Services Analyst - Payments Solutions. Job in Bromley LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic team in Bromley as a Client Services Analyst, where your expertise in payments solutions will be valued and nurtured. Our company fosters a collaborative work culture that prioritises employee growth, offering opportunities for professional development and project management experience in a fast-paced environment. With a commitment to delivering exceptional client service, you'll play a key role in driving innovative solutions for our Global Payments Solutions clients, all while enjoying the benefits of working in a supportive and inclusive workplace.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Analyst - Payments Solutions. Job in Bromley LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Client Services Analyst role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its payment solutions. Familiarise yourself with their projects and think about how your experience aligns with their needs. This will help you stand out as someone who’s genuinely interested in the role.
✨Tip Number 3
Practice your project management skills! Be ready to discuss specific examples of how you've successfully managed client-facing projects in the past. Highlight your ability to meet deadlines and communicate effectively with stakeholders.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and get noticed. Plus, it shows you’re serious about joining our team and makes it easier for us to find you.
We think you need these skills to ace Client Services Analyst - Payments Solutions. Job in Bromley LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Client Services Analyst role. Highlight your experience in project management and client-facing solutions, especially in cash management or treasury services. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your familiarity with payment processing and industry standards like ISO20022.
Showcase Your Communication Skills:Since this role involves a lot of stakeholder coordination, make sure to demonstrate your strong communication skills in your application. We love candidates who can clearly articulate their thoughts and keep everyone in the loop!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Payments Inside Out
Make sure you brush up on your knowledge of payment processing, especially EBICS, SWIFT, and ISO20022 standards. Being able to discuss these topics confidently will show that you're not just familiar with the industry but also ready to tackle the technical aspects of the role.
✨Project Management is Key
Since this role involves leading project implementations, be prepared to share examples of your project management experience. Think about specific projects you've managed, the challenges you faced, and how you ensured timely delivery. This will demonstrate your ability to handle the responsibilities of the position.
✨Communication is Crucial
You'll need to liaise with clients and stakeholders regularly, so practice articulating your thoughts clearly. Prepare for questions about how you handle communication in challenging situations, and think of examples where your communication skills made a difference in project outcomes.
✨Show Your Client-Centric Approach
This role is all about delivering exceptional client-facing solutions. Be ready to discuss how you've gone above and beyond for clients in the past. Highlight any instances where you identified client needs and successfully implemented solutions that enhanced their experience.
