At a Glance
- Tasks: Monitor alarms and coordinate emergency responses in a fast-paced control room.
- Company: Join the Doncaster Security Operations Centre, a leader in alarm monitoring.
- Benefits: Earn £28,000 per year with full training and SIA licence funding.
- Other info: Enjoy a supportive environment with flexible shifts and career growth opportunities.
- Why this job: Make a real impact while developing a long-term career in security.
- Qualifications: No experience needed; just bring your communication skills and attention to detail.
The predicted salary is between 28000 - 28000 £ per year.
Location: Doncaster (DN9 3FL)
Starting Salary: £28,000 per annum + Benefits
Hours: 12-hour shifts 4 on / 4 off 24/7 operation
No previous security experience required - full training provided.
Doncaster Security Operations Centre (DSOC) is looking for Alarm Monitoring Operators to join its professional control room team. Full training is provided, and the business will fund your SIA CCTV Operator Licence following successful completion of your induction and training programme.
Benefits:- Competitive starting salary of £28,000 per annum
- 4 on / 4 off shift pattern offering regular time off throughout the year
- Pension scheme
- Medical costs cover
- Life insurance
- Full training provided
- SIA CCTV Operator Licence fully funded
- Stable long‑term career opportunity
- Professional and supportive working environment
The Doncaster Security Operations Centre (DSOC) provides professional alarm monitoring and security response services 24 hours a day, 365 days a year. The team monitors alarm systems, assesses incidents and coordinates appropriate responses with emergency services, customers and internal teams. It is a fast‑paced environment where attention to detail, communication skills and sound judgement are critical.
Role overview:Working within a dedicated control room environment, you will:
- Monitor alarm systems and security platforms within the Alarm Receiving Centre
- Respond to fire and intruder alarm activations in line with company procedures
- Assess incidents and determine the appropriate response
- Liaise with Police, emergency services, customers and internal teams
- Maintain accurate incident reports and operational logs
- Provide a professional and courteous telephone response service
- Identify and report equipment issues
- Carry out daily, weekly and monthly operational checks
- Ensure effective handovers between shifts
- Maintain strict information security and data protection standards
Every shift brings something different. You could be responding to alarm activations, coordinating emergency responses, communicating with customers, liaising with emergency services or monitoring systems that protect businesses and properties across the UK.
The Ideal Candidate:We welcome applications from candidates with experience in:
- Customer service
- Call centres
- Administration
- Security
- Dispatch or control room environments
- Logistics and transport coordination
- Emergency response environments
- Other roles requiring attention to detail, communication skills and sound judgement
You will also have:
- Excellent communication skills
- Strong attention to detail
- Good IT skills, including Microsoft Word and Excel
- The ability to remain calm and focused under pressure
- Strong problem‑solving and decision‑making skills
- A professional and reliable approach
- The flexibility to work days, nights, weekends and bank holidays as part of a 24/7 rota
Successful candidates will be required to undergo BS7858 security screening and vetting. Following successful completion of training and induction, DSOC will fully fund your SIA CCTV Operator Licence, providing an excellent opportunity to gain a recognised industry qualification.
If you are looking for a stable, rewarding role where your judgement, communication skills and attention to detail make a real difference, we'd love to hear from you.
CCTV and Alarm Monitoring Operator. Job in Yorkshire LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At Doncaster Security Operations Centre, we pride ourselves on being an excellent employer that values every team member's contribution. With a competitive starting salary, comprehensive training, and a supportive work culture, we offer a stable long-term career in a dynamic environment where your decisions truly matter. Join us for a rewarding experience with opportunities for professional growth and the chance to make a real impact in the security industry.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land CCTV and Alarm Monitoring Operator. Job in Yorkshire LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the security industry. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for the unexpected! Since every shift is different, be ready to discuss how your past experiences in customer service or fast-paced environments have equipped you to handle various situations. Show them you can think on your feet!
✨Tip Number 3
Practice makes perfect! Consider doing mock interviews with a friend or using online resources. This will help you articulate your skills and experiences clearly, especially those related to communication and problem-solving.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Doncaster Security Operations Centre team.
We think you need these skills to ace CCTV and Alarm Monitoring Operator. Job in Yorkshire LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight any relevant customer service or communication roles you've had, as these are key for us at DSOC.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're interested in the Alarm Monitoring Operator role. Share specific examples of how your past experiences have prepared you for this fast-paced environment.
Showcase Your Skills:We’re looking for attention to detail and problem-solving skills. In your application, mention situations where you’ve demonstrated these abilities, especially under pressure.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Alarm Monitoring Operator. Familiarise yourself with the key tasks like monitoring alarm systems and responding to incidents. This will help you demonstrate your enthusiasm and readiness for the role.
✨Showcase Your Communication Skills
Since this role requires excellent communication, prepare examples from your past experiences where you've effectively communicated under pressure. Whether it’s in customer service or any fast-paced environment, be ready to discuss how you handled challenging situations.
✨Highlight Your Attention to Detail
Attention to detail is crucial in this job. Think of specific instances where your keen eye for detail made a difference, whether in previous jobs or even in everyday situations. This will show that you can maintain high standards in a busy control room.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training processes, or what a typical shift looks like. This not only shows your interest but also helps you gauge if the company is the right fit for you.
