At a Glance
- Tasks: Lead a dynamic café team, ensuring outstanding customer service and efficient operations.
- Company: Join Morrisons, a leading UK supermarket with a rich Yorkshire heritage.
- Benefits: Enjoy a 15% discount, 25 days holiday, private healthcare, and a generous pension scheme.
- Other info: We value diversity and welcome applications from all backgrounds.
- Why this job: Be part of a vibrant team that serves delicious food and creates memorable experiences.
- Qualifications: Experience in managing teams in fast-paced environments and excellent communication skills.
The predicted salary is between 25000 - 30000 £ per year.
We make Morrisons from a Bradford market stall to the UK’s fifth largest supermarket, proud to be the Yorkshire food retailer serving customers across the UK in almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities.
We are recruiting for a high‑performing Café Manager to help our business continue to grow and succeed. Whether you want a delicious hearty breakfast or freshly brewed coffee and a slice of cake, our cafés are proud to serve hundreds of people daily. Café Managers lead and empower colleagues to always put the customer first and deliver outstanding customer service.
Reporting into the Area Hospitality Manager, you will also:
- Listen and respond to customers’ feedback and react accordingly
- Ensure market‑leading availability across the store
- Work with other managers in store to lead a supportive and performance‑driven department
- Efficiently manage people routines, taking accountability of department scheduling, absence, performance and talent conversations
- Deliver training to ensure the team has the capability and confidence to deliver its role
- Enable colleagues to work with confidence across various departments
- Identify and develop talent within the department
- Build effective relationships with other operating departments
- Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department
- Take a leadership role within the store
- Ensure resources are planned thoroughly
About You: Whether it’s previous experience working in the retail industry, hospitality, service industry or travel & tourism, if you have a passion for delivering exceptional customer service, we want to hear from you.
What do we need from you:
- Experience managing a team in a fast‑paced environment
- Excellent communication skills to share knowledge, experience, and best practices
- Ability to build and maintain relationships with key stakeholders across all areas while remaining flexible
- Adaptability to change and the ability to challenge effectively
- Actively listen to and respond effectively to customers and colleagues
We are an equal opportunities employer and welcome applications from all sections of the community.
Total Rewards Package:
- 15% uncapped Morrisons discount for you (both in store and online)
- 10% discount for a designated friend/family member
- 25 days holiday plus 8 statutory holidays pro rata
- Private Aviva Healthcare plan
- Annual bonus scheme
- GPhC fees paid
- Generous company pension contributions
- 4× life assurance through company pension scheme
- Enhanced maternity, paternity and adoption schemes
- Perks with over 850 retailers through our ‘My Morri’ discount platform offering cashback and instant vouchers
Café Supervisor. Job in Catcliffe LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Morrisons is an exceptional employer, offering a vibrant work culture that prioritises customer service and employee development. As a Café Supervisor in Catcliffe, you will benefit from a generous rewards package, including a 15% discount, private healthcare, and ample holiday leave, all while working in a supportive environment that encourages growth and collaboration among colleagues.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Café Supervisor. Job in Catcliffe LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Research Morrisons and their café culture. Understanding their values and what they stand for will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Café Supervisor, you'll need to lead a team and interact with customers. Role-play common scenarios with friends or family to boost your confidence and refine your responses.
✨Tip Number 3
Show off your leadership experience! Think of examples from your past roles where you've successfully managed a team or improved customer service. Be ready to share these stories during your interview to demonstrate your capability.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Morrisons family. Don’t miss out on this opportunity!
We think you need these skills to ace Café Supervisor. Job in Catcliffe LilyLifestyle Jobs
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love delivering exceptional customer service. Share specific examples from your past experiences that highlight your commitment to putting customers first.
Highlight Your Leadership Skills:As a Café Supervisor, you'll be leading a team, so make sure to showcase your leadership experience. Talk about how you've empowered colleagues in previous roles and how you plan to do the same with us at Morrisons.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Use keywords from the listing to show that you understand what we’re looking for in a candidate.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us that you're serious about joining the Morrisons family!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Café Stuff
Make sure you brush up on the café's menu and any special offerings. Being able to discuss your favourite items or suggest pairings shows your passion for the role and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in a fast-paced environment. Highlight specific situations where you empowered colleagues or improved customer service, as this aligns perfectly with what they’re looking for.
✨Be Customer-Centric
Think about times when you’ve gone above and beyond for customers. Share these stories during the interview to demonstrate your commitment to exceptional service, which is key for a Café Supervisor.
✨Build Relationships
Discuss your approach to building relationships with both customers and colleagues. Mention any strategies you’ve used to foster teamwork and collaboration, as this will resonate well with their emphasis on effective communication.
