At a Glance
- Tasks: Manage customer orders, resolve queries, and support internal staff in a dynamic environment.
- Company: Join Holcim, a leading company with a focus on customer service excellence.
- Benefits: Competitive pay, paid holidays, CV advice, and exclusive discounts.
- Other info: Flexible shifts with potential for permanent roles and career progression.
- Why this job: Gain valuable experience in customer service and administration while working in a supportive team.
- Qualifications: Previous admin or customer service experience and strong IT skills required.
The predicted salary is between 28000 - 30000 £ per year.
Are you an experienced administrator or customer service advisor? We currently have a temporary Administrator/customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience.
Role: Administrator
Shifts: Monday - Friday, 2 shifts on rotation 7.30am-4.30pm and 8.30am - 5.30pm
Pay: £13.45 per hour
Duration: 6-12 months contract with the potential to go permanent depending on performance
Location: Holcim, High Rd offices, Nether Kellet, Carnforth, LA6 1EA
Main tasks include:
- Ensure that orders are received when goods/services have been supplied
- Liaising with suppliers to resolve any invoice queries
- Answering the telephones and passing on messages in a professional manner
- Taking customer orders
- Updating customers on orders and deliveries
- Dealing with any customer queries
- Supporting internal staff with pricing queries
- Data entry
Requirements:
- Excellent IT skills and proficient in the use of Google suite & Microsoft Office suite
- Flexible and adaptable attitude with ability to prioritise a range of different tasks
- Exceptional communication skills, at all levels, both written and verbal
- Excellent organisational and time management skills
- Excellent interpersonal skills with other members of staff at all levels of the organisation
- Confident, enthusiastic and tenacious
- Previous admin or customer service experience
Benefits:
- Advice and editing on your current CV
- Dedicated team throughout your journey within the role
- Paid holiday
- Exclusive online services including restaurant and retail discounts
- Chance to receive £25 for referring a friend
- Opportunity for progression into permanent roles
- Competitive rates of pay
All applicants are subject to vetting checks including but not limited to: Right to work check, medical check and reference check. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Customer Service Administrator. Job in Carnforth LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Holcim is an exceptional employer that values its employees by offering a supportive work culture and opportunities for professional growth. Located in the picturesque setting of Carnforth, employees benefit from competitive pay, flexible working hours, and exclusive discounts, all while being part of a dedicated team that fosters collaboration and development. With the potential for permanent roles after a successful contract period, Holcim is committed to investing in the future of its staff.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator. Job in Carnforth LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Holcim. Understanding their values and what they do will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your previous admin and customer service experience.
✨Tip Number 3
Dress to impress! Even if it's a temporary role, showing up in smart attire can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Customer Service Administrator. Job in Carnforth LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your admin and customer service experience. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role at Holcim. Keep it friendly and professional, just like we do at StudySmarter.
Show Off Your IT Skills:Since the job requires excellent IT skills, mention your proficiency with Google Suite and Microsoft Office. We love seeing candidates who are tech-savvy and ready to tackle any task thrown their way!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to keep track of your application and ensure you get the attention you deserve. We can’t wait to hear from you!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Before the interview, make sure you understand the role inside out. Familiarise yourself with the tasks listed in the job description, like handling customer queries and liaising with suppliers. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Skills
Highlight your IT skills, especially with Google Suite and Microsoft Office. Be ready to discuss specific examples of how you've used these tools in previous roles. This will demonstrate your capability and readiness to hit the ground running.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and administration. Think about scenarios where you've successfully resolved issues or improved processes. This will help you articulate your experience clearly and effectively during the interview.
✨Be Personable
Since this role involves a lot of communication, it's crucial to showcase your interpersonal skills. Smile, maintain eye contact, and engage with your interviewer. Show them that you're not just qualified but also a great fit for the team culture at Holcim.
