At a Glance
- Tasks: Engage with clients over the phone and boost sales through strong rapport-building.
- Company: Join a supportive team at Brook Street, a leader in customer service.
- Benefits: Enjoy 24 days leave, pension contributions, and bonus pay every month.
- Other info: Great career development opportunities in a vibrant office environment.
- Why this job: Make a difference by helping clients while developing your sales skills.
- Qualifications: Strong people skills and a confident phone manner are essential.
The predicted salary is between 22000 - 26000 £ per year.
Brook Street is working with a client that is seeking a Telephone Customer Service & Sales person on a Full-Time, Permanent basis. This is a fully-office-based role Mon-Fri 8-5.30.
Main duties:
- To call prospective and previous clients and build rapport.
- To follow up on sales orders and quotations.
- To work alongside colleagues to increase sales.
- To ensure everything is logged on online system.
Knowledge, skills, abilities and experience (Desired):
- Strong people skills
- Confident phone manner
Company Benefits:
- Pension contributions
- 24 days leave + bank holidays
- Excellent development opportunities
- Free on site parking
- Bonus pay - monthly
Customer Service and Sales Representative. Job in Carmarthen LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At Brook Street, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and personal growth. Located in Carmarthen, our office provides a vibrant environment where employees can thrive, with benefits such as generous leave, pension contributions, and opportunities for professional development. Join us to be part of a dynamic team that rewards hard work and fosters meaningful connections with clients.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service and Sales Representative. Job in Carmarthen LilyLifestyle Jobs
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help us tailor our conversation and show that we're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role is all about calling clients, we should rehearse how to build rapport over the phone. Try role-playing with a friend to get comfortable with different scenarios.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows that we’re engaged and eager to learn more about the role and the company. Plus, it gives us a chance to see if it's the right fit for us!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our progress and any updates directly from there.
We think you need these skills to ace Customer Service and Sales Representative. Job in Carmarthen LilyLifestyle Jobs
Some tips for your application 🫡
Show Off Your People Skills:Since this role is all about building rapport with clients, make sure to highlight your strong people skills in your application. Share examples of how you've successfully interacted with customers in the past – it’ll show us you’re a great fit!
Be Confident on the Phone:We want someone who can handle phone calls like a pro! In your application, mention any experience you have with telephone sales or customer service. A confident phone manner is key, so let us know how you’ve nailed that in previous roles.
Detail Your Organisational Skills:This job involves logging everything on an online system, so we need to see your organisational skills shine through. In your application, talk about how you keep track of tasks and manage your time effectively – it’ll help us see you in action!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you in the running for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Before the interview, make sure you understand the role inside out. Familiarise yourself with the company and its values, especially how they relate to customer service and sales. This will help you answer questions confidently and show that you're genuinely interested.
✨Practice Your Phone Skills
Since this role involves a lot of phone interaction, practice your phone manner. Try role-playing with a friend or family member to get comfortable with making calls and building rapport. Remember, a friendly tone and clear communication can make all the difference!
✨Showcase Your People Skills
During the interview, highlight your strong people skills. Share specific examples of how you've successfully built relationships with clients in the past. This will demonstrate that you have what it takes to connect with prospective and previous clients effectively.
✨Be Ready for Sales Scenarios
Prepare for potential sales scenarios or role-play exercises during the interview. Think about how you would handle objections or close a sale. Showing that you can think on your feet and adapt to different situations will impress the interviewers.
