At a Glance
- Tasks: Service and repair bikes while delivering top-notch customer service.
- Company: Join Halfords, the UK's leading retailer in cycling and motoring products.
- Benefits: Enjoy discounts, wellness support, and a fantastic bike scheme.
- Other info: Be part of a diverse team in a rapidly growing business.
- Why this job: Combine your passion for bikes with a rewarding career and growth opportunities.
- Qualifications: Experience in bike service or strong customer service skills preferred.
The predicted salary is between 27300 - 27300 £ per year.
Got a passion for all things bike? You'll have some technical skills, but more about that later. Your unbridled enthusiasm for bikes combined with your knack with customers is what will lead you to success in this role - you'll be delivering market leading standards of cycle service and repair, after all. Working on kids, adult, premium, performance and electric cycles, you'll help us wow every customer.
Carrying out most of the service and repair work yourself, you'll also help develop other members of the team. We only work to the highest quality standards, just like you. A practical problem solver who works quickly and efficiently, you'll help customers find and maintain their dream bike.
Ideally, you already have experience in a retail or cycle services environment, but if you have practical skills and experience of delivering fantastic customer service, we can help you with the rest.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it's in Retail or elsewhere in the Group.
Requirements- Experience of service, building and repair across a range of cycles
- Experience of delivering great customer service, ideally in a retail or cycle services environment
- Experience of sharing expertise with others
- Experience of working with - and achieving - sales targets
- Availability to work on a rota basis, including weekends
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Life insurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream - a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Bicycle Service Technician. Job in Cardiff LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At Halfords, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Cardiff that celebrates passion for cycling and customer service. With extensive training and development opportunities, we empower our Bicycle Service Technicians to grow their careers while enjoying a range of benefits including generous discounts, wellness support, and a commitment to inclusivity. Join us in our mission to keep the nation moving and be part of a dynamic team that values your contributions and ambitions.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Bicycle Service Technician. Job in Cardiff LilyLifestyle Jobs
✨Tip Number 1
Get your hands dirty! If you’ve got a passion for bikes, show it off. Visit local bike shops or community events to network with fellow enthusiasts and potential employers. The more you engage, the better your chances of landing that dream job!
✨Tip Number 2
Practice your customer service skills. Whether it’s helping a friend fix their bike or volunteering at a local cycling event, every interaction counts. Employers love candidates who can connect with customers and deliver top-notch service.
✨Tip Number 3
Don’t underestimate the power of social media! Follow companies like Halfords on platforms like LinkedIn and Instagram. Engage with their posts and share your own bike-related content to get noticed. It’s a great way to show your enthusiasm and expertise.
✨Tip Number 4
Apply through our website! We’re all about making connections, so don’t hesitate to submit your application directly. Tailor your CV to highlight your practical skills and customer service experience, and let us know why you’re the perfect fit for the Bicycle Service Technician role!
We think you need these skills to ace Bicycle Service Technician. Job in Cardiff LilyLifestyle Jobs
Some tips for your application 🫡
Show Your Passion for Bikes:When you're writing your application, let your love for bikes shine through! Share any personal experiences or stories that highlight your enthusiasm and how it connects to the role of a Bicycle Service Technician.
Highlight Relevant Experience:Make sure to mention any previous experience you have in cycle services or retail. Even if it's not directly related, any customer service skills or practical problem-solving examples will help us see your potential!
Tailor Your Application:Take a moment to read through the job description again and tailor your application to match. Use similar language and focus on the skills and qualities we’re looking for, like teamwork and delivering great customer service.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success! It’s super easy, and you’ll be able to showcase your skills and passion directly to us. Don’t hesitate – we can’t wait to hear from you!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Bikes
Brush up on your knowledge of different types of bikes, including kids', adult, premium, performance, and electric cycles. Being able to discuss specific models and their features will show your passion and expertise, making you stand out as a candidate.
✨Customer Service Skills
Prepare examples of how you've delivered fantastic customer service in the past. Think about situations where you solved problems or went above and beyond for a customer. This role is all about wowing customers, so showcasing your skills here is crucial.
✨Team Player Mindset
Since you'll be helping to develop other team members, think of instances where you've shared your expertise or supported colleagues. Highlighting your ability to work well in a team and contribute to others' success will resonate well with the interviewers.
✨Be Ready for Practical Questions
Expect some practical questions or scenarios related to bike servicing and repairs. Brush up on your technical skills and be prepared to discuss how you'd approach common issues. Showing that you're a practical problem solver will align perfectly with what they're looking for.
