At a Glance
- Tasks: Maximise debt collection from former tenants and ensure transparency in payments.
- Company: Join Camden LilyLifestyle, a forward-thinking organisation focused on community impact.
- Benefits: Competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with potential for career advancement and impactful work.
- Why this job: Make a difference by improving income recovery and building valuable relationships.
- Qualifications: Experience in income collection and strong analytical skills required.
The predicted salary is between 42000 - 55000 £ per year.
Responsibilities include maximising the collection of debt left by former tenants and ensuring that this debt and all payments made against it are transparent and reportable. Ensure effective management of former tenant credits and build relationships with Local Authorities to avoid the risk of Housing Benefit over-payments post account closure. Work alongside the Housing teams to reduce the amount of debt left by exiting tenants, identifying improvements. Build relationships with Debt Collection Agencies to ensure effective partnership working and cost efficiencies. Improve income recovery through early engagement, tracing tools, legal action and external partners. Reduce debt created at tenancy end by working proactively with Housing teams. Produce high-quality reporting for senior leaders and the Executive Board. Identify risks, gaps and opportunities to strengthen the former tenant arrears process.
Skills and Experience:
- Experience of success working in an income collection environment.
- Experience using housing management and income collection systems.
- Experience producing reports for a range of stakeholders.
- Ability to build strong relationships, influence effectively and communicate clearly.
- Ability to interpret and apply policies and procedures in real operational contexts.
- Strong analytical skills, including creating and verifying reporting and monitoring tools.
- Proven ability to design new processes that deliver measurable improvements.
Former Tenant Accounts Officer. Job in Camden LilyLifestyle Jobs in Camden Town employer: United Cerebral Palsy of Georgia
At Camden Lily, we pride ourselves on being an excellent employer that values transparency, collaboration, and professional growth. Our supportive work culture fosters strong relationships with local authorities and partners, ensuring our team members can thrive in their roles while making a meaningful impact on the community. With competitive pay and opportunities for skill development, we empower our employees to excel in their careers and contribute to improving income recovery processes.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Former Tenant Accounts Officer. Job in Camden LilyLifestyle Jobs in Camden Town
✨Tip Number 1
Networking is key! Reach out to people in the housing and debt collection sectors. Use LinkedIn or local meetups to connect with professionals who can give you insights or even refer you to opportunities.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of income collection processes and housing management systems. Be ready to discuss how you've successfully managed debts in the past and how you can apply that experience to this role.
✨Tip Number 3
Showcase your analytical skills! Bring examples of reports you've created or improvements you've implemented in previous roles. This will demonstrate your ability to produce high-quality reporting and identify risks effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s a great way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Former Tenant Accounts Officer. Job in Camden LilyLifestyle Jobs in Camden Town
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Former Tenant Accounts Officer role. Highlight your experience in income collection and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Analytical Skills:Since this role involves producing reports and identifying risks, don’t forget to mention your analytical abilities. Share examples of how you've created or improved reporting tools in previous roles. We love seeing those numbers come to life!
Build on Relationship Management:This position requires strong relationship-building skills, especially with Local Authorities and Debt Collection Agencies. Share specific instances where you’ve successfully built partnerships or influenced stakeholders. We’re all about collaboration here at StudySmarter!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Numbers
Make sure you brush up on your knowledge of income collection metrics and reporting. Be ready to discuss specific examples of how you've maximised debt recovery in previous roles. This will show that you understand the financial side of the role and can contribute from day one.
✨Build Relationships
Since the job involves working with Local Authorities and Debt Collection Agencies, think about how you can demonstrate your relationship-building skills. Prepare examples of how you've successfully collaborated with external partners in the past to achieve common goals.
✨Showcase Your Analytical Skills
Be prepared to talk about your experience with data analysis and reporting. Bring along examples of reports you've created or processes you've improved. This will highlight your ability to identify risks and opportunities, which is crucial for this role.
✨Understand the Housing Context
Familiarise yourself with the housing policies and procedures relevant to Camden and the wider context. Being able to discuss how these impact former tenant accounts will demonstrate your proactive approach and understanding of the operational environment.
