At a Glance
- Tasks: Manage complex travel itineraries and provide top-notch customer service using GDS Amadeus.
- Company: Join a dynamic Travel Management Company in the heart of London.
- Benefits: Competitive salary, office-based role, and opportunities for professional growth.
- Other info: Exciting opportunity to work in a fast-paced environment with a focus on quality.
- Why this job: Be part of a team that delivers premium travel solutions and makes a real impact.
- Qualifications: Proficient in Amadeus with strong ticketing and customer service skills.
The predicted salary is between 32000 - 36000 £ per year.
Are you an expert in using GDS Amadeus? Do you have experience as a Business Travel Consultant? We are currently recruiting for a Business Travel Consultant to join a Travel Management Company in the City of London. Our client is looking for an individual who has great knowledge of using GDS Amadeus to join their growing team and offering a competitive starting salary.
Responsibilities:
- Deal with enquiries including complex itineraries received by phone or email from start to finish including flights, accommodation, car hire, rail and ancillaries.
- Offer the best solution for each customer whilst optimizing profit opportunities.
- Provide quotes, book, issue tickets and reissue tickets for all fares worldwide (including published fares, nett fares, CAT35 fare, route deals), as well as refunds using Amadeus GDS.
- Manage queues and issue tickets prior to deadline, as well as handle schedule changes from airlines and amend itineraries according to clients' changes.
- Provide solutions and advice to clients in an efficient and professional manner delivering a premium quality, ruthlessly efficient service experience that is both consistent and reliable and aligned to the attributes of the Company brand.
- Ensure all company and traveller profiles, policy and quality control scripts are up to date.
Qualifications:
- Fully proficient with Amadeus.
- Excellent fares knowledge including manual fare construction.
- Competency in all ticketing processes including re-issues, revalidations and refunds.
- Knowledge of international travel products, geography and current affairs.
- Knowledge of ancillary services.
- Good written English with the ability to write professionally to customers.
- Strong interpersonal skills with the desire and ability to develop others.
- A drive to solve problems for customers and team members.
- A high level of professionalism and flexibility and a strong work ethic.
Benefits:
Salary: £32,000 - £36,000 (depending on experience). Office based.
Business Travel Consultant - GDS Amadeus Specialist. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic Travel Management Company in the heart of London, where your expertise in GDS Amadeus will be valued and rewarded. With a competitive salary and a commitment to professional development, you'll thrive in a supportive work culture that prioritises efficiency and customer satisfaction. Enjoy the unique advantage of working in a vibrant city, surrounded by opportunities for growth and collaboration within a passionate team.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Travel Consultant - GDS Amadeus Specialist. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who know about GDS Amadeus. A friendly chat can lead to insider info on job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your Amadeus skills. Be ready to discuss specific scenarios where you've used it to solve complex travel itineraries. Show them you’re the go-to person for all things travel!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and expertise. Use our website to find roles that excite you and match your skills as a Business Travel Consultant.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
We think you need these skills to ace Business Travel Consultant - GDS Amadeus Specialist. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Show Off Your Amadeus Skills:Make sure to highlight your expertise with GDS Amadeus in your application. We want to see how you’ve used it in past roles, especially when dealing with complex itineraries and ticketing processes.
Be Professional Yet Personable:When writing your application, strike a balance between professionalism and a friendly tone. We’re looking for someone who can communicate effectively with clients while providing that premium service experience.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We love seeing candidates who take the time to connect their background to our needs.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Master the GDS Amadeus
Make sure you brush up on your GDS Amadeus skills before the interview. Be ready to discuss specific features and functionalities you've used, as well as any complex itineraries you've managed. This will show that you're not just familiar with the system, but that you can leverage it effectively.
✨Know Your Fares Inside Out
Familiarise yourself with different fare types, including published fares, nett fares, and CAT35 fares. Be prepared to explain how you would construct a fare manually or handle reissues and refunds. This knowledge will demonstrate your expertise and confidence in ticketing processes.
✨Showcase Your Problem-Solving Skills
Think of examples where you've successfully resolved issues for clients or team members. Highlight your ability to provide solutions efficiently while maintaining a high level of professionalism. This will illustrate your commitment to delivering a premium service experience.
✨Stay Updated on Travel Trends
Keep yourself informed about current affairs and international travel products. Being able to discuss recent developments in the travel industry will show your passion for the role and your dedication to providing informed advice to clients.