At a Glance
- Tasks: Support customers and enhance their experience while driving business growth.
- Company: Join a leading telecoms and technology company in Salford.
- Benefits: Enjoy a competitive salary, 33 days holiday, and private medical insurance.
- Other info: Great opportunities for personal growth and a supportive work environment.
- Why this job: Be part of a dynamic team and make a real impact on customer relationships.
- Qualifications: Sales or operational support experience with strong attention to detail.
The predicted salary is between 30000 - 31000 £ per year.
Red Recruitment is recruiting a Business Support Executive to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in sales or operational support with a high attention to detail.
Salary: 30,000 - 31,000 per annum
Hours: Monday - Friday, 9am - 5:30pm
Contract Type: Permanent
Location: Manchester
Benefits:
- 33 days holiday (including Bank Holidays)
- Referral Bonus - Recommend a friend
- Employee Assistance Programme
- Private Medical Insurance after probation
- Enhanced Maternity and Paternity pay
- Salary sacrifice; pension scheme, cycle to work scheme and electric car leasing scheme
Key Responsibilities:
- Supporting a wide range of customers, delivering an exceptional customer experience
- Maintaining complete and up-to-date records of all current contracts and customer information
- Identifying and generating opportunities to drive revenue for the business including white space opportunities, cross-sell and up-sell within designated accounts
- Engage in regular contact with assigned accounts to foster strong customer relationships and keep key customers informed on new product releases
- Serve as the primary liaison for vendor relationships on behalf of assigned customers
- Support the Account Manager with customer related quoting, order processing, billing and invoicing enquiries
Key Skills and Experiences:
- Experience working in sales or sales support required
- Experience with CRM system, sales operations and database management
- High attention to detail ensuring accuracy in data and processes
- Excellent customer-facing skills to deliver a professional and polite service
- Ability to organise and prioritise workload effectively to meet agreed timescales and work towards targets whilst providing excellent customer experience
- Hard-working, curious, eager to learn and embrace growth opportunities
If you have the required skills and experience as a Business Support Executive and are interested in this role, please apply now.
Business Support Specialist. Job in Salford LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a leading telecoms and technology company in Salford, where your role as a Business Support Specialist will be valued and supported. With a strong emphasis on employee growth, you will benefit from a comprehensive package including private medical insurance, enhanced parental leave, and a generous holiday allowance, all within a collaborative and dynamic work culture that prioritises exceptional customer service and professional development.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Specialist. Job in Salford LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend using the STAR method to structure your answers, showcasing your skills and experiences effectively.
✨Tip Number 3
Follow up after interviews with a thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Business Support Specialist. Job in Salford LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Support Specialist role. Highlight your sales or operational support experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your background aligns with our needs. Keep it engaging and personal – we love a bit of personality!
Showcase Your Attention to Detail:Since attention to detail is key for this role, make sure your application is free from typos and errors. Double-check everything before hitting send. We appreciate candidates who take pride in their work!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you understand the company and its products inside out. Research their telecoms and technology offerings, and be ready to discuss how your background in sales or operational support can contribute to their success.
✨Showcase Your Attention to Detail
Since this role requires a high attention to detail, prepare examples from your past experiences where your meticulousness made a difference. Whether it’s maintaining records or ensuring accuracy in data, be ready to highlight these skills.
✨Customer Experience is Key
Be prepared to talk about how you've delivered exceptional customer service in previous roles. Think of specific instances where you went above and beyond to support customers, as this will resonate well with the interviewers.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
