At a Glance
- Tasks: Manage administrative functions and support a dynamic team in a professional services environment.
- Company: Join a well-established organisation known for excellence in the Professional Services sector.
- Benefits: Enjoy a competitive salary, permanent contract, and opportunities for professional growth.
- Other info: Flexible working style and proactive problem-solving are key to success in this role.
- Why this job: Be part of a respected team and make a real impact in a collaborative setting.
- Qualifications: Experience in line management and strong communication skills are essential.
The predicted salary is between 42500 - 46500 £ per year.
The role of Business Support Manager involves managing and coordinating administrative functions to ensure the efficient operation of the organisation. This position requires a professional with a strategic mindset and strong organisational abilities to support the Professional Services industry.
Client Details: The organisation is a well-established entity within the Professional Services sector, known for its expertise and commitment to excellence. It operates as part of a medium-sized team and has a strong reputation for delivering high-quality services to its clients.
Description:
- Provide line management to and have responsibility for the secretarial colleagues supporting the practice area. This includes providing advice, guidance and coaching to team members, encouraging a collaborative and cohesive team environment.
- Work closely with the partners and legal services colleagues in the practice area to develop a robust understanding of their needs, building appropriate plans to support delivery and address any challenges.
- Have a continual focus on having processes and resources in place to ensure administrative and other relevant non-chargeable tasks are undertaken by the secretarial team and not legal services colleagues.
- Identify skills and expertise required to deliver an effective service. Work with team members to assess any skills gaps or training needs, partnering with the relevant teams in People Engagement and I&T to address any gaps and implement relevant training programmes.
- Adopt a continuous improvement mindset, identifying opportunities for process improvement (particularly in relation to technology) and enhanced service delivery and encouraging others to do the same.
- Actively leverage Microsoft Copilot and other emerging technologies to streamline administrative processes, improve turnaround times, and support high-quality service delivery.
- Work with the partners and legal services colleagues in the practice area to understand and address, update and monitor processes or activities required for risk management purposes including but not limited to storage of principal documents, updating the key dates database, distribution of mail, updating executry packets.
- Communicate regularly and clearly with the legal team and the Senior EA with regards to resource and support including holidays and sickness absence.
- Responsible for line management activities including 3-month reviews, performance reviews and appraisals.
- Plan for resource needs and undertake recruitment. Partner with People Engagement to address any performance, absence or wellbeing issues.
- Monitor unplanned absence and emergency/dependent leave. Ensure legal services colleagues are aware of absences (whether planned or unplanned) and that resource is in place to cover, ensuring consistency of service.
- Monitor and approve overtime and TOIL requests.
- Training of new and existing secretarial colleagues in a timely manner, develop standard training plans and, as required, bespoke training plans, develop and monitor ongoing training for colleagues.
- Ensure secretarial colleagues have ongoing training including specifically aderant, Word 10 bundledocs and all other relevant technologies and tools.
- Carry out additional practice specific duties as required to support the effective operation of the practice area.
Profile:
- Highly experienced line manager and Executive Assistant/Personal Assistant.
- Strong communicator with the ability to build relationships and influence colleagues at all levels across the firm.
- Self-motivated. Resilient. Ability to work through ambiguity to identify core issues, putting in place plans to address.
- Expectation setting & management. Ability to work under pressure, often with tight deadlines.
- Proactive in problem solving.
- Ability to effectively communicate (both verbally and written) at all levels to achieve positive outcomes, with a demonstrated ability to persuasively facilitate opposing views.
- Flexible in adapting your working style.
- Ability to work independently, with minimal day-to-day instruction and supervision.
- Ability to quickly understand/adapt to change and conflicting priorities of stakeholders.
- Ability to multitask and prioritise.
- Actively support the Firm's vision and strategies including embracing and promoting change and communicating and executing on challenging decisions.
Job Offer:
- Competitive salary ranging from 42500 - 46500.
- Permanent contract with opportunities for professional growth.
- Work in a supportive and collaborative environment in Aberdeen.
- Be part of a respected organisation within the Professional Services industry.
Business Support Manager. Job in Edinburgh LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As a Business Support Manager in Edinburgh, you will join a well-established organisation within the Professional Services sector that values excellence and collaboration. The company offers a supportive work culture with opportunities for professional growth, competitive salaries, and a commitment to continuous improvement through training and technology integration. With a medium-sized team, you will have the chance to make a meaningful impact while working closely with partners and colleagues to enhance service delivery.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Manager. Job in Edinburgh LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Get out there and connect with people in the Professional Services sector. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your skills align with their needs. Practice common interview questions and come up with examples that showcase your experience in managing teams and improving processes. Confidence is key!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from the interview to remind them of your conversation and reinforce your interest in the position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Business Support Manager role. Plus, applying directly shows your commitment and makes it easier for us to keep track of your application.
We think you need these skills to ace Business Support Manager. Job in Edinburgh LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Support Manager role. Highlight your experience in managing teams and coordinating administrative functions, as well as any relevant skills that align with the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your strategic mindset and organisational abilities.
Showcase Your Communication Skills:Since strong communication is key for this position, make sure your application reflects your ability to communicate effectively. Use clear and concise language, and don’t forget to proofread for any errors!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Business Support Manager role. Familiarise yourself with the key responsibilities and how they align with the organisation's goals. This will help you articulate how your skills and experiences can directly contribute to their success.
✨Showcase Your Leadership Skills
As a line manager, you'll need to demonstrate your ability to lead and support a team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and mentoring abilities. Highlight any specific instances where you improved team performance or resolved conflicts.
✨Emphasise Your Problem-Solving Abilities
The role requires a proactive approach to problem-solving, especially under pressure. Be ready to discuss challenges you've faced in previous positions and how you navigated them. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Familiarise Yourself with Technology
Since the job involves leveraging technology like Microsoft Copilot, it's crucial to show your comfort with tech tools. Brush up on relevant software and be prepared to discuss how you've used technology to streamline processes or improve service delivery in your past roles.
