At a Glance
- Tasks: Administer Business Rates billing, collection, and customer service in local government finance.
- Company: Join a vibrant team in Newham's local government.
- Benefits: Competitive pay, inclusive environment, and opportunity to make a community impact.
- Other info: Supportive workplace committed to inclusivity and career growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong numerical skills and customer service experience required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Newham, Greater London
Rate: 21.41 PAYE
Are you looking for an exciting opportunity to make a real impact in local government finance? Our client is seeking a dedicated Business Rates Officer to join their vibrant team! This temporary role is perfect for someone with a passion for customer service and a knack for numbers.
Purpose of the Role
As a Business Rates Officer, you will play a crucial role in administering the billing, collection, recovery, and enforcement of Business Rates. Your work will ensure that income is maximised while providing top‑notch customer service.
Key Responsibilities
- Administration: Manage the full process of valuation, billing, collection, and enforcement of Business Rates in line with legislation and council policies.
- Customer Service: Address customer inquiries through various channels, providing professional and timely advice on complex legislation and billing issues.
- Income Collection: Implement effective recovery actions to minimise arrears and maximise income, ensuring compliance with all relevant regulations.
- Systems & Performance: Utilise council IT systems to maintain accurate records and support audits while striving for continuous service improvement.
- Knowledge & Development: Stay updated on Business Rates legislation and best practices to enhance your expertise.
Essential Criteria
- Strong understanding of Business Rates legislation and processes.
- Excellent numerical reasoning and attention to detail.
- Experience in a customer‑focused environment, handling inquiries effectively.
- Familiarity with Civica's digital payment system and Academy is a plus!
What We’re Looking For
- A professional, calm approach when handling sensitive situations.
- Strong communication skills to convey complex information clearly.
- Ability to work independently and collaboratively within a team.
If you're ready to take on this rewarding challenge and contribute to your community, we want to hear from you! Join our client's team and help shape the future of Business Rates in Newham. Apply now!
Adecco is a disability‑confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
Business Rate Officer. Job in Newham LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic team in Newham as a Business Rates Officer, where your contributions will directly impact local government finance and community welfare. Our inclusive work culture prioritises professional development and offers a supportive environment for all employees, ensuring you have the resources to excel in your role. With a commitment to customer service excellence and continuous improvement, this temporary position provides a meaningful opportunity to enhance your skills while making a difference in your community.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Rate Officer. Job in Newham LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in local government finance or related fields. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to Business Rates. Think about how your skills match the role and be ready to share examples of your customer service experience. Confidence is key!
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to chat with potential employers, let them know why you're passionate about Business Rates and how you can contribute to their team. A little excitement goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Business Rates Officer position. Plus, it’s a great way to ensure your application gets noticed by the right people.
We think you need these skills to ace Business Rate Officer. Job in Newham LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Business Rates and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about local government finance and how you can contribute to the team. Keep it engaging and personal – we love a bit of personality!
Show Off Your Attention to Detail:As a Business Rates Officer, attention to detail is key. Make sure your application is free from typos and errors. We appreciate a polished application that reflects your commitment to quality!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. Let’s get you on board!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Numbers
As a Business Rates Officer, you'll be dealing with numbers daily. Brush up on your numerical reasoning skills and be prepared to discuss how you've handled financial data in the past. This will show your potential employer that you’re not just good with figures but also understand their importance in local government finance.
✨Master the Legislation
Familiarise yourself with Business Rates legislation and any recent changes. Being able to discuss these confidently during your interview will demonstrate your commitment to staying updated and your ability to navigate complex regulations, which is crucial for this role.
✨Customer Service Savvy
Since the role involves addressing customer inquiries, think of examples where you've provided excellent customer service. Be ready to share how you handled difficult situations or complex queries, showcasing your calm and professional approach.
✨Tech-Savvy Approach
If you have experience with Civica's digital payment system or similar IT systems, make sure to mention it. Highlighting your familiarity with technology will reassure the interviewer that you can maintain accurate records and support audits effectively.
