At a Glance
- Tasks: Manage properties, support tenants, and resolve neighbourhood issues.
- Company: Join a supportive organisation in Burton-on-Trent.
- Benefits: Flexible hours, competitive pay, and a chance to make a difference.
- Other info: Inclusive workplace with opportunities for personal growth.
- Why this job: Be the go-to person for tenants and help create thriving communities.
- Qualifications: Experience in housing roles and a valid DBS preferred.
The predicted salary is between 15 - 20 £ per hour.
Our client, an organisation based in Burton-on-Trent, is looking for a Housing Officer to act as the main point of contact for tenants in a geographical area, managing rent accounts, tenancy and estate issues, tenant welfare and support.
Duties of the Housing Officer role will include, but are not limited to:
- Manage a designated patch of properties, providing effective tenancy and neighbourhood management services to residents.
- Deliver a customer-focused housing management service, ensuring tenants are supported to sustain their tenancies successfully.
- Investigate and manage anti-social behaviour (ASB) cases, working with residents, partner agencies, and internal teams to achieve appropriate resolutions.
- Take appropriate enforcement action where required, including warnings, legal referrals, and case preparation.
- Manage tenancy-related matters including tenancy sign-ups, breaches of tenancy, succession, mutual exchange, abandonments, and safeguarding concerns.
- Carry out regular estate and neighbourhood inspections, identifying and resolving environmental and tenancy issues.
- Support income collection by working collaboratively with tenants and internal teams to address rent arrears and tenancy sustainment issues.
The successful Housing Officer will have:
- Previous experience within a housing officer position.
- Enhanced DBS - preferred.
- Access to a vehicle.
Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances.
Housing Officer. Job in Burton-on-trent LilyLifestyle Jobs in Burton upon Trent employer: United Cerebral Palsy of Georgia
At Sellick Partnership, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values the contributions of every team member. As a Housing Officer in Burton-on-Trent, you will benefit from flexible working hours, opportunities for professional development, and the chance to make a meaningful impact in the community by helping tenants sustain their homes. Our commitment to employee growth and well-being ensures that you will thrive in your role while enjoying a collaborative environment with like-minded professionals.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer. Job in Burton-on-trent LilyLifestyle Jobs in Burton upon Trent
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Housing Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions specific to housing management. Think about your past experiences and how they relate to the duties listed in the job description. We want you to shine when discussing your ability to handle tenancy issues and support tenants!
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss real-life scenarios where you've successfully managed anti-social behaviour or resolved tenant disputes. This will demonstrate your capability to handle the challenges of the Housing Officer role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Housing Officer. Job in Burton-on-trent LilyLifestyle Jobs in Burton upon Trent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Housing Officer. Use keywords from the job description to show that you understand the role and have the relevant skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Explain why you're passionate about housing management and how your previous experiences make you the perfect fit for this role.
Showcase Your Problem-Solving Skills:In your application, mention specific examples of how you've handled tenancy issues or anti-social behaviour in the past. We love to see how you tackle challenges head-on!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your application.
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you understand the key responsibilities of a Housing Officer. Familiarise yourself with tenancy management, anti-social behaviour protocols, and how to support tenants effectively. This knowledge will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your skills in managing tenancies and resolving issues. Think about times when you've successfully handled difficult situations or improved tenant satisfaction. This will give the interviewer a clear picture of what you can bring to the table.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the organisation's approach to tenant welfare and how they handle community issues. This shows your interest in the role and helps you gauge if the company is the right fit for you.
✨Be Personable and Professional
As a Housing Officer, you'll be dealing with people daily. Make sure to convey warmth and professionalism during your interview. A friendly attitude can go a long way in making a positive impression, so don’t forget to smile and engage with your interviewer!
