At a Glance
- Tasks: Manage properties, support tenants, and resolve neighbourhood issues.
- Company: Join a supportive organisation in Burton-on-Trent.
- Benefits: Flexible hours, competitive pay, and a chance to make a difference.
- Other info: Inclusive workplace with opportunities for personal growth.
- Why this job: Be the go-to person for tenants and help create thriving communities.
- Qualifications: Experience in housing management and a valid DBS preferred.
The predicted salary is between 15 - 20 £ per hour.
Our client, an organisation based in Burton-on-Trent, is looking for a Housing Officer to act as the main point of contact for tenants in a geographical area, managing rent accounts, tenancy and estate issues, tenant welfare and support.
Duties of the Housing Officer role will include, but are not limited to:
- Manage a designated patch of properties, providing effective tenancy and neighbourhood management services to residents.
- Deliver a customer-focused housing management service, ensuring tenants are supported to sustain their tenancies successfully.
- Investigate and manage anti-social behaviour (ASB) cases, working with residents, partner agencies, and internal teams to achieve appropriate resolutions.
- Take appropriate enforcement action where required, including warnings, legal referrals, and case preparation.
- Manage tenancy-related matters including tenancy sign-ups, breaches of tenancy, succession, mutual exchange, abandonments, and safeguarding concerns.
- Carry out regular estate and neighbourhood inspections, identifying and resolving environmental and tenancy issues.
- Support income collection by working collaboratively with tenants and internal teams to address rent arrears and tenancy sustainment issues.
The successful Housing Officer will have:
- Previous experience within a housing officer position.
- Enhanced DBS - preferred.
- Access to a vehicle.
Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances.
Housing Management Officer. Job in Burton-on-trent LilyLifestyle Jobs in Burton upon Trent employer: United Cerebral Palsy of Georgia
At Sellick Partnership, we pride ourselves on fostering a supportive and inclusive work environment for our Housing Management Officers in Burton-on-Trent. Our flexible working arrangements, commitment to employee development, and focus on community engagement make us an excellent employer for those seeking meaningful and rewarding careers in housing management. Join us to make a real difference in the lives of tenants while enjoying opportunities for professional growth and collaboration with dedicated colleagues.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Management Officer. Job in Burton-on-trent LilyLifestyle Jobs in Burton upon Trent
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions for Housing Officers. Think about your past experiences and how they relate to managing tenancies and supporting tenants. Practise your answers so you can speak confidently about your skills.
✨Tip Number 3
Showcase your passion for tenant welfare! When you get the chance to chat with potential employers, share your thoughts on how to improve tenant support and community engagement. This will demonstrate your commitment to the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly shows your enthusiasm and makes it easier for us to keep track of your application.
We think you need these skills to ace Housing Management Officer. Job in Burton-on-trent LilyLifestyle Jobs in Burton upon Trent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Housing Officer role. Highlight your experience in managing tenancies, dealing with ASB cases, and any customer service skills that show you can support tenants effectively.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about housing management and how your previous experiences make you the perfect fit for this role. Keep it concise but impactful!
Showcase Relevant Experience:When filling out your application, be specific about your past roles. Mention any direct experience with tenancy management, income collection, or working with vulnerable tenants. We want to see how you can bring value to our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, we love seeing applications come through our platform!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you understand the key responsibilities of a Housing Management Officer. Familiarise yourself with tenancy management, anti-social behaviour policies, and how to support tenants effectively. This knowledge will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your skills in managing tenancies and resolving issues. Think about times you've successfully handled difficult situations or improved tenant satisfaction. This will give the interviewer a clear picture of what you can bring to the table.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the organisation's approach to tenant welfare and how they handle anti-social behaviour. This shows your interest in the role and helps you gauge if the company is the right fit for you.
✨Be Personable
As a Housing Officer, you'll be dealing with people daily, so it's important to come across as approachable and friendly. Practice your communication skills and be ready to demonstrate your ability to connect with tenants and colleagues alike during the interview.
