At a Glance
- Tasks: Be the friendly voice for customer enquiries and manage orders with precision.
- Company: Join a growing UK-based technical distribution business with a supportive team.
- Benefits: Enjoy up to 33 days holiday, flexible perks, and a comprehensive benefits package.
- Other info: Full training provided to help you build confidence and advance your career.
- Why this job: Perfect for those who thrive in a busy, customer-focused environment with growth potential.
- Qualifications: Strong communication skills and attention to detail; previous admin or customer service experience is a plus.
The predicted salary is between 24700 - 24700 £ per year.
A growing UK-based technical distribution business is seeking a Customer Service Administrator / Account Administrator to join a busy, supportive team within its operational support function. The organisation operates across multiple sites and continues to expand through sustained growth. Join a fast-paced environment where accuracy, communication, and teamwork are highly valued!
Location: Burscough and easily commutable from surrounding areas including Ormskirk, Southport, Wigan, Skelmersdale, Parbold. Working hours are Monday to Friday, 8:30am - 5:00pm, with a 1-hour lunch break and the starting salary is £24,700 per annum, alongside a comprehensive benefits package designed to support work-life balance and wellbeing. This includes up to 33 days holiday (including Bank Holidays, subject to service), an Employee Rewards scheme offering flexible quirky perks such as late starts, early finishes, extended lunches, and complimentary food and drink, plus access to an Employee Assistance Programme, Retail Discount Scheme, Auto-Enrolment Pension Scheme, and Life Assurance. You will also be joining a friendly, supportive team where you will be made to feel welcome from day one.
What will you be doing?
- Act as the first point of contact for telephone and email enquiries, providing a professional and efficient service.
- Process customer orders accurately, ensuring all information is recorded correctly on internal systems.
- Identify required parts based on engineer/customer information and source from suitable suppliers at competitive pricing.
- Raise quotations, monitor orders, and support contract administration across multiple accounts and customers.
- Assist with reporting, invoice allocation, credit monitoring, and general administrative support within the team.
What will you bring to the role?
- Strong communication skills with a confident and polite telephone manner.
- Excellent attention to detail with the ability to manage multiple tasks and deadlines.
- Good organisational skills and ability to prioritise workload effectively.
- Competent IT skills, particularly in data entry and email communication.
- Previous experience in an administrative or customer service-based role is desirable.
You will be supported with full training and ongoing development to help you build confidence and progress within the business. If you are a Customer Service Administrator, Account Coordinator, Client Services Administrator, or have worked in a similar role this could be the role for you! This is a fantastic opportunity for someone who enjoys varied administrative work in a busy, customer-focused environment and is looking to build a long-term career with development potential. If you are proactive, reliable, and eager to learn, apply today.
Customer Service Administrator. Job in Burscough LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic and expanding technical distribution business in Burscough, where you will be part of a supportive team that values accuracy, communication, and teamwork. Enjoy a comprehensive benefits package, including up to 33 days of holiday, flexible working perks, and opportunities for personal growth and development, all within a friendly environment that prioritises employee wellbeing and work-life balance.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator. Job in Burscough LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, being able to articulate your thoughts clearly and confidently will set you apart. Try mock interviews with friends or family.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed multiple tasks in previous roles. This will demonstrate your ability to handle the fast-paced environment they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Service Administrator. Job in Burscough LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any relevant administrative roles you've had. We want to see how you fit into our supportive team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your skills align with what we're looking for. Keep it friendly and professional, just like us at StudySmarter!
Show Off Your Communication Skills:Since strong communication is key for this role, make sure your application is clear and concise. Use proper grammar and spelling, and don’t hesitate to showcase your polite telephone manner in your writing!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which we love!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and the products or services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Service Administrator, strong communication is key. During the interview, practice clear and concise responses. Use examples from your past experiences to demonstrate how you've effectively handled customer inquiries or resolved issues, highlighting your polite telephone manner.
✨Demonstrate Attention to Detail
In this role, accuracy is crucial. Be prepared to discuss how you ensure precision in your work. You might want to share specific instances where your attention to detail made a difference, whether it was processing orders or managing multiple tasks.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
