Bilingual Customer Service & Admin (FR/DE) - Office Based in Burnley

Bilingual Customer Service & Admin (FR/DE) - Office Based in Burnley

Burnley Full-Time 27000 - 27000 £ / year (est.) No working from home possible
United Cerebral Palsy of Georgia

At a Glance

  • Tasks: Provide top-notch customer service and support to the Export department.
  • Company: Join United Cerebral Palsy of Georgia, a supportive and inclusive workplace.
  • Benefits: Earn £27,000 per year plus bonuses and enjoy a vibrant office environment.
  • Other info: Great opportunity for career growth in a dynamic team.
  • Why this job: Use your language skills to make a difference in customer experiences.
  • Qualifications: Fluency in French or German and previous customer service experience required.

The predicted salary is between 27000 - 27000 £ per year.

United Cerebral Palsy of Georgia is seeking a French or German speaking Customer Service Administrator in Burnley. This role involves providing outstanding customer service and support to the Export department.

The ideal candidate will be fluent in either German or French, possess previous customer service experience, and demonstrate excellent communication skills.

A salary of £27,000 per annum plus bonus is offered.

Bilingual Customer Service & Admin (FR/DE) - Office Based in Burnley employer: United Cerebral Palsy of Georgia

United Cerebral Palsy of Georgia is an exceptional employer that values diversity and inclusivity, offering a supportive work environment in Burnley. Employees benefit from competitive salaries, performance bonuses, and opportunities for professional growth within a mission-driven organisation dedicated to making a positive impact. Join us to be part of a team that prioritises employee well-being and fosters a culture of collaboration and respect.

United Cerebral Palsy of Georgia

Contact Details:

United Cerebral Palsy of Georgia Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Bilingual Customer Service & Admin (FR/DE) - Office Based in Burnley

Tip Number 1

Make sure you brush up on your language skills before the interview. Being fluent in French or German is key, so practice common customer service scenarios in both languages to show off your skills!

Tip Number 2

Research United Cerebral Palsy of Georgia and their values. Knowing what they stand for will help you tailor your responses during the interview and show that you're genuinely interested in the role.

Tip Number 3

Prepare some examples from your previous customer service experience that highlight your problem-solving skills. We all know that great customer service is about going above and beyond, so be ready to share how you've done that!

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always looking for passionate individuals like you to join our team.

We think you need these skills to ace Bilingual Customer Service & Admin (FR/DE) - Office Based in Burnley

Fluency in French
Fluency in German
Customer Service Experience
Excellent Communication Skills
Problem-Solving Skills
Attention to Detail
Organisational Skills

Some tips for your application 🫡

Show Off Your Language Skills:Since we're looking for someone bilingual, make sure to highlight your fluency in either French or German right at the top of your application. We want to see how you can use those language skills to provide top-notch customer service!

Tailor Your Experience:When you're writing about your previous customer service experience, be specific! Share examples that showcase your communication skills and how you've handled customer queries. We love seeing real-life scenarios that demonstrate your abilities.

Keep It Professional Yet Friendly:While we want your personality to shine through, remember to keep your tone professional. A friendly approach can go a long way in customer service roles, so let that warmth come through in your writing!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!

How to prepare for a job interview at United Cerebral Palsy of Georgia

Brush Up on Your Language Skills

Since the role requires fluency in either French or German, make sure to practice your language skills before the interview. Try to engage in conversations or even do a mock interview in your chosen language to boost your confidence.

Know the Company Inside Out

Research United Cerebral Palsy of Georgia thoroughly. Understand their mission, values, and the specific services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.

Prepare for Customer Service Scenarios

Think about your previous customer service experiences and be ready to discuss them. Prepare examples that highlight your problem-solving skills and how you’ve handled difficult situations. This will demonstrate your capability to provide outstanding support.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the team, the company culture, or the Export department. This shows that you’re engaged and eager to learn more about how you can contribute.