At a Glance
- Tasks: Deliver exceptional customer service and manage various customer interactions.
- Company: Join a supportive and friendly team at LilyLifestyle.
- Benefits: Enjoy a salary of £29,000 and on-site parking.
- Other info: Opportunity for growth in a dynamic and friendly environment.
- Why this job: Make a real difference in customer satisfaction while developing your skills.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 29000 - 29000 £ per year.
Location: Outskirts of Burgess Hill
Working pattern: 4 days in the office, 1 day remote
Salary: £29,000 per annum
Benefits: On-site parking
The Role
As a Customer Service Advisor, you will play a key role in delivering exceptional service while managing a variety of customer interactions. This is a varied position combining customer support, administration and problem solving.
Key Responsibilities
- Handling customer enquiries via phone and email
- Managing and resolving customer complaints with professionalism and empathy
- Conducting investigations into customer issues and providing clear outcomes
- Completing accurate administration and maintaining detailed records
- Carrying out follow ups to ensure customer satisfaction and resolution
- Working collaboratively with internal teams to resolve complex queries
About You
- Previous experience in customer service, call centre or office support roles
- Strong communication and problem‑solving skills
- Ability to handle complaints and situations confidently
- Highly organised with excellent attention to detail
- A driver with access to a vehicle due to location
What's on Offer
- Salary of £29,000
- On‑site parking
- Supportive and friendly team environment
- Opportunity to develop within a growing business
Office Angels is an equal‑opportunity employer.
Customer Service Advisor. Job in Burgess Hill LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle, we pride ourselves on being an excellent employer, offering a supportive and friendly team environment that fosters collaboration and growth. As a Customer Service Advisor in Burgess Hill, you will enjoy a competitive salary of £29,000, on-site parking, and the opportunity to develop your skills within a growing business, all while working in a role that values your contributions and promotes employee satisfaction.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor. Job in Burgess Hill LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Research LilyLifestyle and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Customer Service Advisor, you'll need to handle enquiries and complaints with confidence. Role-play common scenarios with a friend or family member to get comfortable with your responses.
✨Tip Number 3
Prepare some questions for your interview! Asking insightful questions not only shows your interest but also helps you gauge if the role is right for you. Think about what you want to know about the team and the company.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're proactive and keen on joining the team at LilyLifestyle.
We think you need these skills to ace Customer Service Advisor. Job in Burgess Hill LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous customer service roles and any relevant achievements to show us you're the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer service and how your problem-solving skills can help us deliver exceptional service.
Showcase Your Communication Skills:Since this role involves handling customer enquiries, make sure your application showcases your strong communication abilities. Use clear and concise language to demonstrate your professionalism.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Service Advisor role. Familiarise yourself with the key responsibilities and think about how your previous experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Prepare for Common Scenarios
Customer service roles often involve handling complaints and tricky situations. Prepare for common scenarios you might face, such as dealing with an unhappy customer. Think of examples from your past experiences where you successfully resolved issues, demonstrating your problem-solving skills and empathy.
✨Showcase Your Communication Skills
As a Customer Service Advisor, strong communication is key. During the interview, practice clear and concise responses. Use active listening techniques to engage with the interviewer, and don’t hesitate to ask clarifying questions if needed. This shows that you value effective communication.
✨Highlight Your Organisational Skills
Being highly organised is crucial for this role. Be ready to discuss how you manage your time and keep track of customer interactions. You could mention tools or methods you use to stay organised, which will demonstrate your attention to detail and ability to handle multiple tasks efficiently.
