At a Glance
- Tasks: Be the first point of contact for customers and manage new claims efficiently.
- Company: Join a friendly and supportive team in a growing insurance business.
- Benefits: Enjoy competitive salary, 28 days leave, and free onsite parking.
- Other info: Full training provided; perfect for those eager to learn and develop.
- Why this job: Gain valuable experience in a dynamic role with opportunities for growth.
- Qualifications: Experience in admin or customer service, strong communication skills required.
The predicted salary is between 26436 - 26436 £ per year.
Full-Time. Monday–Friday, 8am–5pm. £26,436 per year. We’re recruiting on behalf of a well-established and growing business within the insurance projects space, who are looking for a Claims Administrator to join their busy and friendly team.
About the role
This is a fantastic opportunity to join a close-knit team where you'll be at the heart of the claims process. You'll be the first point of contact for customers, helping to manage new claims from the outset and ensuring everything runs smoothly behind the scenes.
What you'll be doing:
- Handling incoming calls and emails, supporting customers with professionalism and empathy.
- Logging new insurance claims accurately onto internal systems.
- Keeping records, files, and claim updates organised and up to date.
- Supporting senior claims handlers with day-to-day admin tasks.
- Chasing outstanding information and documentation.
- Escalating or directing more complex queries where needed.
What we're looking for:
- Previous experience in administration, customer service, or a call-handling role.
- Strong attention to detail and confidence working with data and systems.
- Excellent communication skills and a professional telephone manner.
- Ability to manage a busy workload and prioritise effectively.
- A proactive, "can-do" attitude with a willingness to learn.
- Confident and comfortable speaking on the phone (the team can handle up to 50 calls a day once fully trained).
- Organised, reliable, and able to take ownership of their work.
- Resilient under pressure with a positive attitude.
- A strong team player who’s happy to get involved.
What's in it for you:
- Friendly, down-to-earth, and supportive team.
- Genuine opportunity to develop and grow within the business.
- Full training provided.
- 28 days annual leave (incl. bank holidays).
- Free onsite parking.
Equal Opportunities
We are an equal‑opportunities employer who respects and appreciates people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Claims Processing Administrator. Job in Bromsgrove LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a well-established and growing business in Bromsgrove as a Claims Processing Administrator, where you'll be part of a friendly and supportive team dedicated to delivering exceptional customer service. With full training provided, 28 days of annual leave, and genuine opportunities for personal and professional growth, this role offers a rewarding environment that values teamwork and individual contributions. Enjoy the benefits of free onsite parking and a positive work culture that embraces diversity and inclusion.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Claims Processing Administrator. Job in Bromsgrove LilyLifestyle Jobs
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since you'll be handling calls, it’s crucial to sound confident and professional. Try role-playing with a friend or family member to get comfortable with common questions and scenarios.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed busy workloads or kept records tidy in previous roles. This will demonstrate that you can handle the demands of the job.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Claims Processing Administrator. Job in Bromsgrove LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in administration and customer service. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Claims Administrator role and how you can contribute to our friendly team. Keep it professional but let your personality come through.
Showcase Your Communication Skills:Since you'll be handling calls and emails, it's important to demonstrate your communication skills in your application. Use clear and concise language, and make sure there are no typos or errors – we love attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Claims Processing Administrator role. Familiarise yourself with the key responsibilities like handling calls, logging claims, and supporting senior handlers. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experience in customer service or administration. Think of specific examples where you've demonstrated professionalism and empathy, especially when dealing with challenging situations. This will highlight your suitability for the role.
✨Demonstrate Your Organisational Skills
The job requires keeping records and files organised, so be ready to talk about how you manage your workload. Share techniques you use to stay organised, such as prioritising tasks or using digital tools. This will reassure the interviewer that you can handle the busy environment effectively.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the team and company culture. For example, you could ask about the training process or how the team collaborates on claims. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
