At a Glance
- Tasks: Organise customer bookings and ensure excellent service in a busy automotive environment.
- Company: Reputable automotive dealership in Brentford with a professional team.
- Benefits: £30,000 basic salary, 24 days holiday, and generous pension scheme.
- Other info: Ongoing training and development opportunities in a supportive team.
- Why this job: Join a leading dealer group and enhance your career in the automotive industry.
- Qualifications: Experience as a Service Advisor and knowledge of Drive/CDK Kerridge system required.
The predicted salary is between 30000 - 36000 £ per year.
Are you an experienced Service Advisor seeking a new opportunity within a reputable automotive dealership? Our client, a well-established and forward-thinking main car dealership in Brentford, is looking to recruit a dedicated Service Advisor to join their professional team. This is an excellent chance to work in a state-of-the-art facility with a recognised leading brand, offering competitive pay, comprehensive benefits, and career progression opportunities.
Benefits:
- £30,000 basic salary with a £36,000 OTE
- Monday to Friday working hours from 8am to 6pm, with a Saturday morning rota
- Well-established and successfully performing main car dealership
- Opportunities to develop within a professional and supportive team of 5 Service Advisors
- Drive / CDK Kerridge system knowledge essential
- 24 days holiday plus bank holidays
- Group perks including long service awards and employee assistance programme
- Generous pension scheme and staff discounts
- Ongoing training and development opportunities
Duties:
- Organise customer bookings efficiently, coordinating with workshop teams
- Communicate clearly with customers regarding additional work, repairs, and parts
- Understand customer requirements and interpret service instructions accurately
- Assist with planning the workshop's capacity, monitoring workflow to ensure timely completion
- Inspect, test, and check incoming and outgoing vehicles, acting as quality controller as needed
- Record all work, parts, and consumables precisely on job cards or repair orders
- Cost jobs accurately, generate invoices, and maintain effective customer communication throughout the service process
- Provide excellent customer service, ensuring satisfaction and repeat business
- Support the showroom team with additional sales opportunities when appropriate
Requirements:
- Full UK driving licence is essential
- Proven experience working as a Service Advisor within a main dealership setting
- In-depth knowledge of Drive / CDK Kerridge system
- Strong communication skills, both face-to-face and over the phone
- High level of accuracy, organisational skills, and attention to detail
- Ability to follow strict procedures and work effectively within a team
- Passionate about the automotive industry with a professional approach to customer service
If you are motivated to enhance your career as a Service Advisor and join a leading dealer group renowned for quality and service, we want to hear from you. This role provides an opportunity to thrive within a busy, professional environment and benefit from excellent career development prospects.
Automotive Service Advisor. Job in Brentford LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a reputable automotive dealership in Brentford, where you will thrive in a state-of-the-art facility alongside a professional team dedicated to excellence. With competitive pay, comprehensive benefits including a generous pension scheme, and ample opportunities for career progression, this is an ideal environment for those passionate about the automotive industry. Enjoy a supportive work culture that values ongoing training and employee well-being, making it a fantastic place to build your career as a Service Advisor.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Automotive Service Advisor. Job in Brentford LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions specific to the automotive sector. Think about scenarios where you’ve excelled in customer service or resolved issues effectively. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your knowledge of the Drive / CDK Kerridge system during interviews. Brush up on your skills and be ready to discuss how you’ve used these systems in past roles. This will definitely set you apart from other candidates!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you that Service Advisor position!
We think you need these skills to ace Automotive Service Advisor. Job in Brentford LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Advisor role. Highlight your experience in automotive service, especially with Drive / CDK Kerridge systems. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the automotive industry and how you can contribute to our team. Keep it professional but let your personality show through.
Showcase Your Communication Skills:As a Service Advisor, communication is key. In your application, give examples of how you've effectively communicated with customers and colleagues in the past. We love seeing those strong interpersonal skills!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of the Drive / CDK Kerridge system. Being able to discuss your experience with this software confidently will show that you're ready to hit the ground running.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to ensure customer satisfaction, as this role heavily relies on strong communication skills.
✨Show Your Passion
Let your enthusiasm for the automotive industry shine through. Talk about what excites you about cars and how you stay updated with industry trends. This will help demonstrate your commitment to the role and the company.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common interview questions for Service Advisors, such as how you handle difficult customers or manage multiple tasks. This will help you feel more confident and articulate during the actual interview.
