At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive sales.
- Company: Join Eurocell, the market leader in uPVC products with a supportive culture.
- Benefits: Competitive salary, monthly bonuses, free healthcare, and generous holiday allowance.
- Other info: Enjoy a great work/life balance with no Sunday openings and a Christmas shutdown.
- Why this job: Make a real impact in a hands-on role with excellent career growth opportunities.
- Qualifications: Passion for customer service, strong organisational skills, and a valid driving licence.
The predicted salary is between 29918 - 34718 £ per year.
ROLE: Branch Supervisor
HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota
SALARY: £29,918 basic salary per year
BONUS/OTE: Realistic total earning potential of up to £34,718 per year
BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount
BASE: Site Based
Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting a Branch Supervisor to work closely with the Branch Manager and Trade Counter colleagues to help deliver excellence.
Our Trade Branch Supervisors are hands-on and lead by example to deliver excellence in customer service and operational standards, and develop strong relationships with customers to enhance the customer experience, whilst driving sales and market share. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways:
- We have a Christmas shutdown period
- We only work occasional Saturdays, on a rota basis
- We don't open our branches on Sundays
- Our branches close at 4:30pm during the week, we support your work/life balance!
We offer a FREE Healthcare plan for all our employees, exceptional monthly Branch Bonus, industry leading induction and training programmes, and excellent opportunities to grow with us, and progress your career.
Responsibilities:
- Our Branch Supervisors are hands-on, lead by example, and work closely with the Branch Manager in day to day branch operations.
- Provide exceptional customer service and support to new and existing customers.
- Ensure excellence in customer service, operational standards and Branch sales targets are achieved.
- Support the delivery of sales targets whilst developing and maintaining positive customer relationships.
- Assist with the delivery of branch operations.
- Provide support and assistance to Branch colleagues as required.
- Support the Branch Manager to ensure team complete actions and activities on time, and in full.
- Ensure Branch team compliance with Health and Safety, company policies and procedures.
- Undertake stocktakes and audits.
- Maintain maintenance records for Branch vehicles.
- Conduct Branch housekeeping for front of house, warehousing and merchanting.
Qualifications:
- Passion and energy to deliver exceptional customer service and achieve business targets.
- A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers.
- A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy.
- Good organisational skills, with ability to prioritise and use own initiative.
- Confident IT user, with experience of MS Office and industry standard software e.g. SAP.
- A full and valid driving license is essential, and a FLT licence could be a distinct advantage.
- The ability to cover for the Branch Manager when required.
- Previous branch stock take experience could be a distinct advantage.
- Comfortable to work in a small team and on occasion, alone.
- Experience within a similar role ideally in a trade / builders merchant / retail, glazing or uPVC environment could be a distinct advantage.
What We Offer:
- You will be rewarded with a very competitive basic salary.
- An excellent monthly bonus scheme.
- 25 days holiday, plus statutory holidays - normally 33 days in total each year.
- Free Healthcare plan for all employees.
- Enhanced Maternity and Paternity benefit.
- Free Life Assurance Plan of 3x your Annual Salary.
- Christmas shutdown.
- Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success.
- Company Pension Plan.
- Employee discount on Eurocell products.
- Discounts across many well-known online and high street retailers.
- A blend of training, including e-learning and on the job training to help your career development.
- Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it.
- Colleague Referral Programme; we pay you for successfully referring people to join our team.
- Excellent opportunities to grow with us, and progress your career.
Branch Operations Supervisor. Job in Devon LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Eurocell is an exceptional employer that prioritises the well-being and development of its employees, offering a competitive salary and a generous bonus scheme alongside a comprehensive benefits package including a free healthcare plan and enhanced maternity and paternity benefits. With a strong focus on work/life balance, our branches close early during the week and do not open on Sundays, allowing for personal time while providing ample opportunities for career growth and professional development within a supportive team environment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Branch Operations Supervisor. Job in Devon LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Eurocell. Understand their products, values, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Branch Operations Supervisor. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Show off your people skills! As a Branch Supervisor, you'll be leading a team and interacting with customers daily. Be ready to share examples of how you've successfully managed teams or provided exceptional customer service in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Branch Operations Supervisor. Job in Devon LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Branch Operations Supervisor role. Highlight your customer service experience and any relevant operational achievements to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for delivering exceptional customer service and how you can contribute to our team. Keep it engaging and personal, showing us why you're the perfect fit.
Showcase Your Team Spirit:We love team players! In your application, mention any experiences where you've successfully worked in a team or led a group. This will help us see how you can fit into our dynamic environment.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s straightforward and ensures your application goes directly to us, so we can review it promptly!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Company Inside Out
Before your interview, take some time to research Eurocell. Understand their products, values, and what makes them a leader in the uPVC market. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Branch Operations Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you can lead by example and ensure your team delivers top-notch service.
✨Demonstrate Your Leadership Qualities
Think about times when you've successfully led a team or project. Be ready to discuss your hands-on approach and how you motivate others. Eurocell values team players, so showing your ability to support and develop colleagues will set you apart.
✨Prepare for Operational Questions
Expect questions about branch operations, stock management, and health and safety compliance. Brush up on relevant regulations and be prepared to discuss how you would maintain operational standards and achieve sales targets in your role.
