At a Glance
- Tasks: Support the Account Management team and ensure customers have a smooth experience.
- Company: Join JCT600, a company that values its people and their careers.
- Benefits: Enjoy 34 days of annual leave, enhanced family support, and training opportunities.
- Other info: Be part of an inclusive environment that celebrates diversity and supports your growth.
- Why this job: Make a real difference in customer satisfaction while growing your skills.
- Qualifications: Strong organisation skills, positive attitude, and good communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
Are you organised, detail-oriented, and ready to grow your skills in a supportive, professional environment? We’re looking for a Customer Service Co-ordinator to join our Corporate Account Management team. In this role, you’ll provide essential support to Account Executives and help ensure our customers enjoy a smooth, high-quality experience every step of the way.
Responsibilities
- Providing essential day-to-day support to the Account Management team, keeping systems and records accurate and up to date.
- Managing shared inboxes efficiently, ensuring queries are prioritised, tracked, and resolved quickly.
- Preparing data, quotations, and reports that help deliver an outstanding customer experience.
- Coordinating vehicle orders across internal teams and partners to ensure everything runs smoothly and accurately.
- Collaborating with colleagues to resolve queries, share updates, and keep processes seamless.
- Contributing to customer satisfaction and loyalty by delivering reliable, behind-the-scenes support that makes a real difference.
Qualifications
- Strong organisation and administration skills with excellent attention to detail.
- A positive, professional approach and willingness to learn.
- Good communication skills, comfortable working collaboratively across teams.
- Ability to manage multiple priorities and deadlines in a fast-paced environment.
- A proactive, adaptable team player who takes pride in supporting customer success.
What we offer
- Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years).
- Family support: Enhanced paid maternity and paternity leave.
- Wellbeing & protection: Life assurance, pension, enhanced sickness cover.
- Training & development: From foundation to advanced levels through brand partner training and best-in-class leadership development.
- Colleague car purchase scheme & servicing discounts.
- Cycle-to-work and discounted gym schemes.
- Referral scheme up to £1,000.
JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Customer Service Co-ordinator - Vehicle Leasing Solutions. Job in Bradford LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At JCT600, we pride ourselves on fostering a supportive and inclusive work environment where every employee is valued and encouraged to grow. With generous benefits such as 34 days of annual leave, enhanced family support, and extensive training opportunities, our Bradford location offers a unique chance to thrive in your career while contributing to exceptional customer experiences in the vehicle leasing sector.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Co-ordinator - Vehicle Leasing Solutions. Job in Bradford LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Research JCT600 and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their culture.
✨Tip Number 2
Practice your communication skills. As a Customer Service Co-ordinator, you'll need to collaborate with various teams. Role-play common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Be proactive during interviews. Prepare questions that show your interest in the role and the team dynamics. This not only demonstrates your enthusiasm but also helps you gauge if it's the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the JCT600 family. Don’t miss out!
We think you need these skills to ace Customer Service Co-ordinator - Vehicle Leasing Solutions. Job in Bradford LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Customer Service Co-ordinator role. Highlight your organisation and administration skills, as well as any experience in customer service or team collaboration.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of how you've managed multiple priorities or resolved customer queries in the past. This is your chance to show off your personality!
Show Your Attention to Detail:In a role where accuracy is key, make sure your application is free from typos and errors. Double-check your documents before submitting them to demonstrate your attention to detail right from the start.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Service Co-ordinator role. Familiarise yourself with the responsibilities listed in the job description, such as managing shared inboxes and preparing data. This will help you demonstrate how your skills align with what they’re looking for.
✨Show Off Your Organisation Skills
Since this role requires strong organisation and administration skills, be ready to share examples from your past experiences. Think of specific situations where you successfully managed multiple priorities or improved a process. This will show them you can handle the fast-paced environment they mentioned.
✨Communicate Clearly and Confidently
Good communication is key in this position. Practice articulating your thoughts clearly and confidently. During the interview, don’t hesitate to ask clarifying questions if you need more information about something. This shows you’re engaged and eager to understand their needs.
✨Emphasise Your Team Player Attitude
Collaboration is essential in this role, so highlight your ability to work well with others. Share examples of how you’ve contributed to team success in the past. This will reassure them that you’re not just a lone wolf but someone who thrives in a supportive environment.
